# Access Aurora vs MyAurora311

The clearest difference is rating: MyAurora311 at 5.0 against Access Aurora's 2.1. MyAurora311 also leads on update cadence (every 2 weeks vs every 3 months). Access Aurora's advantage is ratings volume (28 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyAurora311 holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Access Aurora has 28 ratings behind it against 1, so its average is the more settled of the two.

Access Aurora ships an update every 3 months, MyAurora311 every 2 weeks. The most recent releases landed on October 23, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | Access Aurora | MyAurora311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (28 ratings)](https://appshunter.io/ios/app/access-aurora/id633625196/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/myaurora311/id6742468945/reviews)** |
| Number of ratings | **28** | 1 |
| Positive reviews | 10.5% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | Yes |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | Ad-supported | Ad-supported |
| Size | 27 MB | 27 MB |
| Requires iOS | 13.0 | **12.0** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Aurora, CO](https://appshunter.io/developer/1456838580) | [City of Aurora](https://appshunter.io/developer/1551006756) |

## What reviewers say

### Access Aurora

[App page](https://appshunter.io/ios/app/access-aurora/id633625196)

Report city issues, request services, and submit questions or comments to the city of Aurora, CO. Track the progress of your requests online and within the app. Stay connected with community conversations on social media.

**Highlights:** Submit service requests, Track request progress, Report issues and comments, Connect with city social media, Receive quick responses

**Features:** macOS Compatibility

**In-app purchases:** none


### MyAurora311

[App page](https://appshunter.io/ios/app/myaurora311/id6742468945)

Report city service issues like potholes and streetlight problems. Access general information about trash pickup, events, and payments for Aurora, Illinois.

**Highlights:** Submit service requests, Report streetlight issues, Report potholes, Find trash pickup info, Discover special events, Information on making payments

**In-app purchases:** none


## Frequently asked questions

### Is Access Aurora free?

Access Aurora is free to download, with no in-app purchases.

### Is MyAurora311 free?

MyAurora311 is free to download, with no in-app purchases.

### Which has better reviews, Access Aurora or MyAurora311?

MyAurora311 is rated higher. Access Aurora averages 2.1 out of 5 from 28 ratings, while MyAurora311 averages 5.0 from 1 ratings.

### Do Access Aurora or MyAurora311 have ads?

Both Access Aurora and MyAurora311 show ads.

### Which is updated more often, Access Aurora or MyAurora311?

Access Aurora ships an update every 3 months, and MyAurora311 every 2 weeks. Most recently, Access Aurora was updated on October 23, 2026 and MyAurora311 on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*