# BroadSoft Recorder vs Ericsson NetCloud Mobile

The clearest difference is rating: Ericsson NetCloud Mobile at 4.8 against BroadSoft Recorder's 2.7. Ericsson NetCloud Mobile also leads on ads (none vs shown) and update cadence (every 2 months vs every 29 months). BroadSoft Recorder's advantage is review sentiment (50% vs 27%). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ericsson NetCloud Mobile holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 559 ratings behind it against 29, so its average is the more settled of the two. Written reviews complicate that: 50% of BroadSoft Recorder's written reviews are positive against 27% of Ericsson NetCloud Mobile's, so the app with the better star average is not the one people write more warmly about.

BroadSoft Recorder ships an update every 29 months, Ericsson NetCloud Mobile every 2 months. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | BroadSoft Recorder | Ericsson NetCloud Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (29 ratings)](https://appshunter.io/ios/app/broadsoft-recorder/id635802005/reviews) | **[4.8 (559 ratings)](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335/reviews)** |
| Number of ratings | 29 | **559** |
| Positive reviews | **50.0% of reviews** | 26.7% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 29 months | **Every 2 months** |
| Monetization | Ad-supported | **Free** |
| Size | 15 MB | 148 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [David Bankier (JLM)](https://appshunter.io/developer/1506713147) | [Ericsson Enterprise Wireless Solutions, Inc.](https://appshunter.io/developer/1687263784) |

## What reviewers say

### BroadSoft Recorder

[App page](https://appshunter.io/ios/app/broadsoft-recorder/id635802005)

Record BroadWorks audio greetings and have them emailed to you. The app supports a specific audio format for professional use.

**Highlights:** Record BroadWorks audio greetings, Email recordings, G.711 mlaw audio format, Single channel recording, 8000Hz sample rate, 16 bits per sample

**Features:** macOS Compatibility

**In-app purchases:** none


### Ericsson NetCloud Mobile

[App page](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335)

Monitor and manage your network in real-time from your mobile device. Track network status, device health, and run diagnostics. Essential for network administrators needing on-the-go access to network capabilities.

**Highlights:** Real-time network status tracking, Device health and usage monitoring, Remote device reboot, Diagnostic tools (ping, traceroute), GeoView location insights, User and access management

**In-app purchases:** none

**What reviewers like**

- 👍 Useful for quick status checks
- 👍 Can see modem status quickly
- 👍 Online status is great
- 👍 Shows important info during support calls (e.g., primary to LTE)
- 👍 Prioritize Ethernet or modem from the app

**What reviewers complain about**

- 🐛 App locks up when clicking managed devices
- 🐛 Unable to get into device details
- 🐛 Keeps saying “The data couldn’t be read because it is missing.” after updates
- 🐛 Mobile site is a nightmare and not optimized
- 🐛 App crashes when switching accounts

**Reported bugs**

- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices

**Requested features**

- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts


## Frequently asked questions

### Is BroadSoft Recorder free?

BroadSoft Recorder is free to download, with no in-app purchases.

### Is Ericsson NetCloud Mobile free?

Ericsson NetCloud Mobile is free to download, with no in-app purchases.

### Which has better reviews, BroadSoft Recorder or Ericsson NetCloud Mobile?

Ericsson NetCloud Mobile is rated higher. BroadSoft Recorder averages 2.7 out of 5 from 29 ratings, while Ericsson NetCloud Mobile averages 4.8 from 559 ratings.

### Do BroadSoft Recorder or Ericsson NetCloud Mobile have ads?

BroadSoft Recorder shows ads; Ericsson NetCloud Mobile does not.

### Which is updated more often, BroadSoft Recorder or Ericsson NetCloud Mobile?

BroadSoft Recorder ships an update every 29 months, and Ericsson NetCloud Mobile every 2 months. Most recently, BroadSoft Recorder was updated on November 1, 2026 and Ericsson NetCloud Mobile on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*