# Luum vs MySPWater

The clearest difference is rating: Luum at 4.7 against MySPWater's 4.1. Luum also leads on ratings volume (1.5K vs 364) and iOS requirement (13.4 vs 16.0). MySPWater's advantage is review sentiment (26% vs 16%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Luum holds the better App Store score, 4.7 against 4.1. Both are backed by a comparable volume of ratings — 1.5K and 364 respectively. Written reviews complicate that: 16% of Luum's written reviews are positive against 26% of MySPWater's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 21, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | Luum | MySPWater |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (1.5K ratings)](https://appshunter.io/ios/app/luum/id638277436/reviews)** | [4.1 (364 ratings)](https://appshunter.io/ios/app/myspwater/id1436012591/reviews) |
| Number of ratings | **1.5K** | 364 |
| Positive reviews | 16.0% of reviews | **26.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 45 MB | 61 MB |
| Requires iOS | **13.4** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [HealthEquity](https://appshunter.io/developer/387974886) | [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242) |

## What reviewers say

### Luum

[App page](https://appshunter.io/ios/app/luum/id638277436)

Easily manage your commuter benefits and log daily trips. Track your commute history and view personal statistics. Access key features from your company's commuter hub on the go.

**Highlights:** Commuter benefits access, Commute calendar, Log daily trips, View past activity, Personal commute statistics, Company commuter hub features

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to navigate
- 🚀 Well-designed app
- 💡 Tracks commute stats

**What reviewers complain about**

- 🐛 Frequent crashes
- 🐛 Buggy app
- 🐛 Login/reservation issues
- 🐛 Unreliable functionality

**Reported bugs**

- App crashes when trying to view reservations
- Login issues due to 'network connection' errors
- Parking reservation button not working
- Lyft code generation not working
- Recent update removed parking reservation function

**Requested features**

- Add auto-commute option
- Improve parking reservation process
- Fix QR code issues
- Allow editing of reservations


### MySPWater

[App page](https://appshunter.io/ios/app/myspwater/id1436012591)

Manage your water account with enhanced control features. Make payments easily, track usage, and handle multiple properties from a single login. This portal offers direct support and guest access for tenants.

**Highlights:** Hassle-free payments with credit/debit cards, Autopay setup, Guest access for tenants, Water usage insights, Manage multiple properties with one login, Direct customer support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Autopay finally works
- 👍 App and website improved
- 👍 Lots of good info
- 👍 Signing up was easy

**What reviewers complain about**

- 🐛 Authentication issues persist
- 🐛 App is clunky and illogical
- 🐛 Frequent logouts
- 🐛 Cannot view or download PDF bills
- 🐛 Cannot find or pay bills

**Reported bugs**

- Authentication code email not sent
- App logs out during usage
- Auto payment not working
- Cannot view PDF bill
- Cannot find bill

**Requested features**

- Use FIDO passkeys or Authenticator app for 2FA
- Consult UX expert for app design
- Consult finance expert for analytics
- Improve chart usability and scrolling
- Allow pasting passwords during sign-up


## Frequently asked questions

### Is Luum free?

Luum is free to download, with no in-app purchases.

### Is MySPWater free?

MySPWater is free to download, with no in-app purchases.

### Which has better reviews, Luum or MySPWater?

Luum is rated higher. Luum averages 4.7 out of 5 from 1.5K ratings, while MySPWater averages 4.1 from 364 ratings.

### Do Luum or MySPWater have ads?

Neither Luum nor MySPWater shows ads.

### Which is updated more often, Luum or MySPWater?

Luum ships an update every 2 months, and MySPWater every 2 months. Most recently, Luum was updated on October 21, 2026 and MySPWater on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*