# Shellpoint vs LoanNav

Shellpoint and LoanNav both sit at 4.9 stars, but that hides the real split: 55% of Shellpoint's written reviews are positive against 10% of LoanNav's. Shellpoint also leads on update cadence (monthly vs every 5 months) and ratings volume (17K vs 2.3K). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.9 for Shellpoint against 4.8 for LoanNav. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 2.3K, so its average is the more settled of the two. Written reviews are what separate them: 55% of Shellpoint's written reviews are positive against 10% of LoanNav's.

Shellpoint ships an update monthly, LoanNav every 5 months. The most recent releases landed on October 12, 2026 and October 10, 2026 respectively.

## The numbers

| Metric | Shellpoint | LoanNav |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (17K ratings)](https://appshunter.io/ios/app/shellpoint/id6443957708/reviews)** | [4.8 (2.3K ratings)](https://appshunter.io/ios/app/loannav/id6446093898/reviews) |
| Number of ratings | **17K** | 2.3K |
| Positive reviews | **55.0% of reviews** | 10.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 months |
| Monetization | Free | Free |
| Size | 73 MB | 206 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Newrez LLC](https://appshunter.io/developer/1435999021) | [Cornerstone Capital Bank, SSB](https://appshunter.io/developer/963945039) |

## What reviewers say

### Shellpoint

[App page](https://appshunter.io/ios/app/shellpoint/id6443957708)

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

**Highlights:** View loan account details, Make one-time payments, Schedule recurring payments, Access statements and documents, View recent account activity

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Straightforward payment process
- 👍 Convenient payment history
- 👍 Smooth system
- 👍 Easy payment service

**What reviewers complain about**

- 🐛 App crashes or doesn't load
- 🐛 Outdated and clunky interface
- 🐛 Slow performance
- 🐛 Lack of modern features
- 🐛 Unreliable customer service

**Reported bugs**

- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in

**Requested features**

- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option


### LoanNav

[App page](https://appshunter.io/ios/app/loannav/id6446093898)

Manage your loan account conveniently from your mobile device. Make and track payments, access escrow details, and sign up for services like autopay. Securely message your customer care team and access important documents.

**Highlights:** Make and view payments, Access escrow information, Sign up for autopay, View statements and tax documents, Message Customer Care

**In-app purchases:** none


## Frequently asked questions

### Is Shellpoint free?

Shellpoint is free to download, with no in-app purchases.

### Is LoanNav free?

LoanNav is free to download, with no in-app purchases.

### Which has better reviews, Shellpoint or LoanNav?

Shellpoint is rated higher. Shellpoint averages 4.9 out of 5 from 17K ratings, while LoanNav averages 4.8 from 2.3K ratings.

### Do Shellpoint or LoanNav have ads?

Neither Shellpoint nor LoanNav shows ads.

### Which is updated more often, Shellpoint or LoanNav?

Shellpoint ships an update monthly, and LoanNav every 5 months. Most recently, Shellpoint was updated on October 12, 2026 and LoanNav on October 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*