# Shellpoint vs New York Life

Shellpoint and New York Life are too close to call on the numbers: across 10 compared parameters — price, rating, review sentiment and ratings volume among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.9 for Shellpoint against 4.9 for New York Life. Both are backed by a comparable volume of ratings — 17K and 16K respectively. Written reviews split almost evenly too, at 54% and 54% positive.

Shellpoint ships an update every 5 weeks, New York Life every 3 weeks. The most recent releases landed on October 22, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Shellpoint | New York Life |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (17K ratings)](https://appshunter.io/ios/app/shellpoint/id6443957708/reviews)** | [4.9 (16K ratings)](https://appshunter.io/ios/app/new-york-life/id6448763220/reviews) |
| Number of ratings | **17K** | 16K |
| Positive reviews | **54.5% of reviews** | 53.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 73 MB | 97 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Newrez LLC](https://appshunter.io/developer/1435999021) | [New York Life](https://appshunter.io/developer/583079275) |

## What reviewers say

### Shellpoint

[App page](https://appshunter.io/ios/app/shellpoint/id6443957708)

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

**Highlights:** View loan account details, Make one-time payments, Schedule recurring payments, Access statements and documents, View recent account activity

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Straightforward payment process
- 👍 Convenient payment history
- 👍 Smooth system
- 👍 Easy payment service

**What reviewers complain about**

- 🐛 App crashes or doesn't load
- 🐛 Outdated and clunky interface
- 🐛 Slow performance
- 🐛 Lack of modern features
- 🐛 Unreliable customer service

**Reported bugs**

- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in

**Requested features**

- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option


### New York Life

[App page](https://appshunter.io/ios/app/new-york-life/id6448763220)

Manage your life insurance policies and investments conveniently. View policy details, monitor investment performance, and make payments directly from your mobile device. Easily find agent contact information and update your preferences.

**Highlights:** View and manage policies, Monitor investment values, Make payments, Find agent contact information, Update communication preferences

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- 🚀 Convenient access to policy details
- 💡 Helpful for managing policies
- 🚀 Smooth login experience

**What reviewers complain about**

- 🐛 Login issues and app crashes
- 🔍 Limited functionality compared to website
- 🔍 Lack of advanced features

**Reported bugs**

- Login not working correctly
- App closing unexpectedly

**Requested features**

- Ability to manage beneficiaries
- Performance and fee reporting
- Easier document upload process


## Frequently asked questions

### Is Shellpoint free?

Shellpoint is free to download, with no in-app purchases.

### Is New York Life free?

New York Life is free to download, with no in-app purchases.

### Which has better reviews, Shellpoint or New York Life?

Shellpoint is rated higher. Shellpoint averages 4.9 out of 5 from 17K ratings, while New York Life averages 4.9 from 16K ratings.

### Do Shellpoint or New York Life have ads?

Neither Shellpoint nor New York Life shows ads.

### Which is updated more often, Shellpoint or New York Life?

Shellpoint ships an update every 5 weeks, and New York Life every 3 weeks. Most recently, Shellpoint was updated on October 22, 2026 and New York Life on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*