# Shellpoint vs Townsgate Servicing

The clearest difference is ratings volume: Shellpoint at 17K against Townsgate Servicing's 34. Shellpoint also leads on device support (3 vs 1). Townsgate Servicing's advantage is update cadence (fortnightly vs every 5 weeks). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.9 for Shellpoint against 4.8 for Townsgate Servicing. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 34, so its average is the more settled of the two.

Shellpoint ships an update every 5 weeks, Townsgate Servicing fortnightly. The most recent releases landed on October 21, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Shellpoint | Townsgate Servicing |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (17K ratings)](https://appshunter.io/ios/app/shellpoint/id6443957708/reviews)** | [4.8 (34 ratings)](https://appshunter.io/ios/app/townsgate-servicing/id6744904173/reviews) |
| Number of ratings | **17K** | 34 |
| Positive reviews | 54.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Fortnightly** |
| Monetization | Free | Free |
| Size | 73 MB | 66 MB |
| Requires iOS | **15.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Newrez LLC](https://appshunter.io/developer/1435999021) | [PennyMac Loan Services, LLC](https://appshunter.io/developer/789969762) |

## What reviewers say

### Shellpoint

[App page](https://appshunter.io/ios/app/shellpoint/id6443957708)

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

**Highlights:** View loan account details, Make one-time payments, Schedule recurring payments, Access statements and documents, View recent account activity

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Straightforward payment process
- 👍 Convenient payment history
- 👍 Smooth system
- 👍 Easy payment service

**What reviewers complain about**

- 🐛 App crashes or doesn't load
- 🐛 Outdated and clunky interface
- 🐛 Slow performance
- 🐛 Lack of modern features
- 🐛 Unreliable customer service

**Reported bugs**

- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in

**Requested features**

- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option


### Townsgate Servicing

[App page](https://appshunter.io/ios/app/townsgate-servicing/id6744904173)

Easily manage your home loan with 24/7 access to your account. Track payments, set up automatic payments, download statements, and manage escrow details. Get payment reminders and process refunds efficiently.

**Highlights:** Check loan balance, Track payments and activity, Set up automatic payments, Make one-time payments, Download statements, Manage escrow, tax, and insurance, Get payment reminders, Process refunds

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Shellpoint free?

Shellpoint is free to download, with no in-app purchases.

### Is Townsgate Servicing free?

Townsgate Servicing is free to download, with no in-app purchases.

### Which has better reviews, Shellpoint or Townsgate Servicing?

Shellpoint is rated higher. Shellpoint averages 4.9 out of 5 from 17K ratings, while Townsgate Servicing averages 4.8 from 34 ratings.

### Do Shellpoint or Townsgate Servicing have ads?

Neither Shellpoint nor Townsgate Servicing shows ads.

### Which is updated more often, Shellpoint or Townsgate Servicing?

Shellpoint ships an update every 5 weeks, and Townsgate Servicing fortnightly. Most recently, Shellpoint was updated on October 21, 2026 and Townsgate Servicing on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*