# Universal TV Remote Control · vs Customer Experience

The clearest difference is in-app purchases: Customer Experience at none against Universal TV Remote Control ·'s 10. Customer Experience also leads on ads (none vs shown). Universal TV Remote Control ·'s advantage is update cadence (every 6 days vs every 2 months). On price, device support and iOS requirement there is nothing between them.

Both are free to download. Universal TV Remote Control · sells 10 in-app purchases, starting at $3.99 per 7 days. Customer Experience asks for nothing beyond the download.

Universal TV Remote Control · ships an update every 6 days, Customer Experience every 2 months. The most recent releases landed on October 15, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Universal TV Remote Control · | Customer Experience |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (1.2K ratings)](https://appshunter.io/ios/app/universal-tv-remote-control/id6444097595/reviews)** | — |
| Number of ratings | **1.2K** | — |
| Positive reviews | 46.2% of reviews | — |
| In-app purchases | Yes | **No** |
| Ads | Yes | **No** |
| Update frequency | **Every 6 days** | Every 2 months |
| Monetization | Free with in-app purchases | — |
| Size | 31 MB | 38 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Dylan Oliver](https://appshunter.io/developer/1274238088) | [YaaYoo](https://appshunter.io/developer/1451227160) |

## What reviewers say

### Universal TV Remote Control ·

[App page](https://appshunter.io/ios/app/universal-tv-remote-control/id6444097595)

Transform your iPhone into a universal TV remote. Control smart TVs from major brands, adjust volume, change channels, and power your TV on or off. Enjoy a seamless viewing experience with automatic connection and an intuitive interface.

**Highlights:** Universal TV compatibility, Automatic WiFi connection, Full remote control functions, Power on/off TV, Intuitive user interface, Quick setup

**Features:** macOS Compatibility

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Premium Access | $3.99 | per 7 days |
| Pro Weekly | $3.99 | per 7 days |
| Premium access | $5.99 | per 7 days |
| Pro Monthly | $5.99 | per month |
| Premium access | $9.99 | per month |
| Pro Yearly | $17.99 | per year |
| Premium Access | $29.99 | per year |
| Premium access | $39.99 | per year |
| Premium access | $39.99 | per year |
| Remove Ads | $3.99 | one-time |

**What reviewers like**

- 👍 Seamless TV connection
- 🚀 Smooth functionality
- 💡 Potential for multi-TV and universal search integration

**What reviewers complain about**

- 🔍 Requires physical TV buttons or remote for initial setup
- 📺 Excessive ads interrupting TV usage
- 💰 Expensive subscription model

**Reported bugs**

- Connection issues with certain TVs
- Compatibility problems with older devices

**Requested features**

- Widget for easy access
- Ability to connect to multiple TVs


### Customer Experience

[App page](https://appshunter.io/ios/app/customer-experience/id6741807101)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Universal TV Remote Control · free?

Universal TV Remote Control · is free to download, with in-app purchases available.

### Is Customer Experience free?

Customer Experience is free to download, with no in-app purchases.

### Do Universal TV Remote Control · or Customer Experience have ads?

Universal TV Remote Control · shows ads; Customer Experience does not.

### Which is updated more often, Universal TV Remote Control · or Customer Experience?

Universal TV Remote Control · ships an update every 6 days, and Customer Experience every 2 months. Most recently, Universal TV Remote Control · was updated on October 15, 2026 and Customer Experience on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*