# HelpDesk+ vs CleanKoala

The clearest difference is rating: CleanKoala at 4.4 against HelpDesk+'s 2.7. CleanKoala also leads on ratings volume (801 vs 12). HelpDesk+'s advantage is in-app purchases (none vs 12) and ads (none vs shown). On price, update cadence and device support there is nothing between them.

Both are free to download. CleanKoala sells 11 in-app purchases, starting at $2.99 per 7 days. HelpDesk+ asks for nothing beyond the download.

CleanKoala holds the better App Store score, 4.4 against 2.7. That said, the two scores are not equally well evidenced: CleanKoala has 801 ratings behind it against 12, so its average is the more settled of the two.

HelpDesk+ ships an update every 3 weeks, CleanKoala every 2 weeks. The most recent releases landed on September 10, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | HelpDesk+ | CleanKoala |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (12 ratings)](https://appshunter.io/ios/app/helpdesk-plus/id6450539978/reviews) | **[4.4 (801 ratings)](https://appshunter.io/ios/app/cleankoala-storage-cleaner/id6479338003/reviews)** |
| Number of ratings | 12 | **801** |
| Positive reviews | — | 44.4% of reviews |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 3 weeks | **Every 2 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 6 MB | 116 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [CLUB MALWA PRIVATE LIMITED](https://appshunter.io/developer/1457591334) | [FREEBOUND TECHNOLOGY LIMITED](https://appshunter.io/developer/1735638289) |

## What reviewers say

### HelpDesk+

[App page](https://appshunter.io/ios/app/helpdesk-plus/id6450539978)

This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

**Highlights:** Generate support tickets, Receive assistance, Direct user support channel, Issue reporting

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### CleanKoala

[App page](https://appshunter.io/ios/app/cleankoala-storage-cleaner/id6479338003)

Free up phone storage by identifying and deleting duplicate or similar photos and videos. Analyze your device's memory usage and get suggestions for optimization. Securely store sensitive images in a private album.

**Highlights:** Duplicate photo cleaning, Similar photo categorization, Video batch deletion, Memory analysis and suggestions, Private photo album, Phone health check

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Cleankoala PRO 50% OFF | $2.99 | per 7 days |
| Cleankoala PRO 50% OFF | $2.99 | per 7 days |
| Cleankoala Pro | $6.99 | per 7 days |
| Cleankoala pro weekly | $7.99 | per 7 days |
| CleanKoala PRO | $7.99 | per 7 days |
| CleanKoala Pro | $8.99 | per 7 days |
| Cleankoala pro weekly | $8.99 | per 7 days |
| Cleankoala PRO | $9.99 | per 7 days |
| CleanKoala PRO | $12.99 | per 7 days |
| Cleankoala pro yearly | $49.99 | per year |
| CleanKoala lifetime pro | $39.99 | one-time |

**What reviewers like**

- 👍 Easy to use
- 💡 Innovative features
- 🚀 Simple to do

**What reviewers complain about**

- 🐛 Won't clean memory
- 🐛 Didn't clean up storage
- 🐛 Misleading advertising
- 🐛 Impossible to cancel

**Reported bugs**

- Doesn't delete photos/videos as advertised
- Subscription issues

**Requested features**

- Allow viewing of all payment options
- Improve ability to delete photos/videos


## Frequently asked questions

### Is HelpDesk+ free?

HelpDesk+ is free to download, with no in-app purchases.

### Is CleanKoala free?

CleanKoala is free to download, with in-app purchases available.

### Which has better reviews, HelpDesk+ or CleanKoala?

CleanKoala is rated higher. HelpDesk+ averages 2.7 out of 5 from 12 ratings, while CleanKoala averages 4.4 from 801 ratings.

### Do HelpDesk+ or CleanKoala have ads?

CleanKoala shows ads; HelpDesk+ does not.

### Which is updated more often, HelpDesk+ or CleanKoala?

HelpDesk+ ships an update every 3 weeks, and CleanKoala every 2 weeks. Most recently, HelpDesk+ was updated on September 10, 2026 and CleanKoala on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*