# HelpDesk+ vs Secure AI

The clearest difference is rating: Secure AI at 4.0 against HelpDesk+'s 2.7. HelpDesk+'s advantage is in-app purchases (none vs 21) and update cadence (every 3 weeks vs every 2 months). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Secure AI sells 15 in-app purchases, starting at $3.99 per month. HelpDesk+ asks for nothing beyond the download.

Secure AI holds the better App Store score, 4.0 against 2.7. That said, the two scores are not equally well evidenced: HelpDesk+ has 12 ratings behind it against 1, so its average is the more settled of the two.

HelpDesk+ ships an update every 3 weeks, Secure AI every 2 months. The most recent releases landed on September 29, 2026 and October 4, 2026 respectively.

## The numbers

| Metric | HelpDesk+ | Secure AI |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (12 ratings)](https://appshunter.io/ios/app/helpdesk-plus/id6450539978/reviews) | **[4.0 (1 ratings)](https://appshunter.io/ios/app/secure-ai/id6752880568/reviews)** |
| Number of ratings | **12** | 1 |
| Positive reviews | — | 0.0% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | **Free** | Free with in-app purchases |
| Size | 6 MB | 428 MB |
| Requires iOS | 13.0 | **12.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [CLUB MALWA PRIVATE LIMITED](https://appshunter.io/developer/1457591334) | [King Xin Industry Limited](https://appshunter.io/developer/1841529509) |

## What reviewers say

### HelpDesk+

[App page](https://appshunter.io/ios/app/helpdesk-plus/id6450539978)

This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

**Highlights:** Generate support tickets, Receive assistance, Direct user support channel, Issue reporting

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Secure AI

[App page](https://appshunter.io/ios/app/secure-ai/id6752880568)

This smart home security app offers real-time video monitoring and instant alerts for your door locks and doorbell cameras. It provides remote access, HD live streaming, two-way audio, and motion detection for comprehensive home protection.

**Highlights:** Real-time video monitoring, Instant alerts, Remote access, HD live streaming, Two-way audio, Motion detection

**In-app purchases (15)**

| Purchase | Price | Billing |
| --- | --- | --- |
| AI Alerts \| Entry \| Monthly | $3.99 | per month |
| ENTRY · Month | $5.59 | per month |
| AI Alerts \| Entry \| Monthly | $5.99 | per month |
| AI Alerts \| Premium \| Monthly | $6.99 | per month |
| AI Alerts \| Entry \| Yearly | $39.99 | per year |
| AI Alerts \| Premium \| Yearly | $49.90 | per year |
| AI Alerts \| Premium \| Yearly | $49.90 | per year |
| ENTRY · Year | $55.90 | per year |
| AI Alerts \| Entry \| Yearly | $55.90 | per year |
| AI Alerts \| Premium \| Yearly | $64.90 | per year |
| AI Alerts \| Premium \| Yearly | $64.90 | per year |
| Past 7-day Motion Video 31-day | $5.99 | one-time |
| AI Alerts \| Premium \| 1-Month | $7.99 | one-time |
| Past 7-day Full Video 31-day | $8.99 | one-time |
| AI Alerts \| Premium \| 1-Year | $69.99 | one-time |


## Frequently asked questions

### Is HelpDesk+ free?

HelpDesk+ is free to download, with no in-app purchases.

### Is Secure AI free?

Secure AI is free to download, with in-app purchases available.

### Which has better reviews, HelpDesk+ or Secure AI?

Secure AI is rated higher. HelpDesk+ averages 2.7 out of 5 from 12 ratings, while Secure AI averages 4.0 from 1 ratings.

### Do HelpDesk+ or Secure AI have ads?

Neither HelpDesk+ nor Secure AI shows ads.

### Which is updated more often, HelpDesk+ or Secure AI?

HelpDesk+ ships an update every 3 weeks, and Secure AI every 2 months. Most recently, HelpDesk+ was updated on September 29, 2026 and Secure AI on October 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*