# BoldDesk vs Cognitio Systems Track

The clearest difference is update cadence: BoldDesk at every 2 weeks against Cognitio Systems Track's every 7 months. Cognitio Systems Track's advantage is iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BoldDesk ships an update every 2 weeks, Cognitio Systems Track every 7 months. The most recent releases landed on October 4, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | BoldDesk | Cognitio Systems Track |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (6 ratings)](https://appshunter.io/ios/app/bolddesk/id6451113762/reviews)** | — |
| Number of ratings | **6** | — |
| Positive reviews | 20.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 7 months |
| Monetization | Free | — |
| Size | 125 MB | 77 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Syncfusion Inc.](https://appshunter.io/developer/552884035) | [Octys LLC](https://appshunter.io/developer/634902439) |

## What reviewers say

### BoldDesk

[App page](https://appshunter.io/ios/app/bolddesk/id6451113762)

This cloud-based help desk software helps manage customer support activities. Organize requests, collaborate with customers and teammates, and automate tasks to enhance the customer experience. The mobile app offers a versatile ticketing system with features like email-to-ticket conversion and SLA management.

**Highlights:** Organize support requests, Collaborate with customers and teammates, Automate repetitive tasks, Convert emails to tickets, Automate ticket assignments, Customize support forms, Set custom SLAs, Publish self-help articles

**Features:** Vision Pro support

**In-app purchases:** none


### Cognitio Systems Track

[App page](https://appshunter.io/ios/app/cognitio-systems-track/id6748127918)

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BoldDesk free?

BoldDesk is free to download, with no in-app purchases.

### Is Cognitio Systems Track free?

Cognitio Systems Track is free to download, with no in-app purchases.

### Do BoldDesk or Cognitio Systems Track have ads?

Neither BoldDesk nor Cognitio Systems Track shows ads.

### Which is updated more often, BoldDesk or Cognitio Systems Track?

BoldDesk ships an update every 2 weeks, and Cognitio Systems Track every 7 months. Most recently, BoldDesk was updated on October 4, 2026 and Cognitio Systems Track on October 17, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*