# Twilio Flex vs Zoho Flow

The clearest difference is ratings volume: Twilio Flex at 7 against Zoho Flow's 1. On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for Twilio Flex against 5.0 for Zoho Flow. That said, the two scores are not equally well evidenced: Twilio Flex has 7 ratings behind it against 1, so its average is the more settled of the two.

Twilio Flex ships an update every 3 months, Zoho Flow every 2 months. The most recent releases landed on August 11, 2026 and June 8, 2026 respectively.

## The numbers

| Metric | Twilio Flex | Zoho Flow |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (7 ratings)](https://appshunter.io/ios/app/twilio-flex/id6451207884/reviews) | [5.0 (1 ratings)](https://appshunter.io/ios/app/zoho-flow-app-integration/id6472815343/reviews) |
| Number of ratings | **7** | 1 |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 49 MB | 97 MB |
| Requires iOS | 13.4 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Twilio, Inc.](https://appshunter.io/developer/403429072) | [Zoho Corporation](https://appshunter.io/developer/388384807) |

## What reviewers say

### Twilio Flex

[App page](https://appshunter.io/ios/app/twilio-flex/id6451207884)

This app extends your contact center to mobile devices, enabling customer-facing teams to access shared customer data and AI features. It facilitates compliant omnichannel communications, reduces handle times, and improves visibility for quality management.

**Highlights:** Omnichannel communications, Shared customer data view, AI-powered productivity, Reduced handle time, Quality management tools, Mobile interaction analysis

**Features:** Siri integration

**In-app purchases:** none


### Zoho Flow

[App page](https://appshunter.io/ios/app/zoho-flow-app-integration/id6472815343)

Automate and manage business workflows on the go. Monitor flow statuses, manage connections, and receive instant notifications directly from your mobile device. Gain visibility into workflow history and collaborate with your team for seamless integration.

**Highlights:** Real-time workflow monitoring, Simplified flow and connection management, Audit trail and history, Instant mobile notifications, Intuitive drag & drop builder, Team collaboration features

**In-app purchases:** none


## Frequently asked questions

### Is Twilio Flex free?

Twilio Flex is free to download, with no in-app purchases.

### Is Zoho Flow free?

Zoho Flow is free to download, with no in-app purchases.

### Which has better reviews, Twilio Flex or Zoho Flow?

Twilio Flex and Zoho Flow are both rated 5.0 out of 5 on the App Store, from 7 and 1 ratings respectively.

### Do Twilio Flex or Zoho Flow have ads?

Neither Twilio Flex nor Zoho Flow shows ads.

### Which is updated more often, Twilio Flex or Zoho Flow?

Twilio Flex ships an update every 3 months, and Zoho Flow every 2 months. Most recently, Twilio Flex was updated on August 11, 2026 and Zoho Flow on June 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*