# Twilio Flex vs HeyAndyApp

Twilio Flex and HeyAndyApp both sit at 5.0 stars, but that hides the real split: 100% of HeyAndyApp's written reviews are positive against 0% of Twilio Flex's. HeyAndyApp also leads on update cadence (every 2 months vs every 3 months). Twilio Flex's advantage is in-app purchases (none vs 10) and ads (none vs shown). On price, rating and ratings volume there is nothing between them.

Both are free to download. HeyAndyApp sells 6 in-app purchases, starting at $39.99 per month. Twilio Flex asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 5.0 for Twilio Flex against 5.0 for HeyAndyApp. Both are backed by a comparable volume of ratings — 7 and 3 respectively. Written reviews are what separate them: 0% of Twilio Flex's written reviews are positive against 100% of HeyAndyApp's.

Twilio Flex ships an update every 3 months, HeyAndyApp every 2 months. The most recent releases landed on October 1, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | Twilio Flex | HeyAndyApp |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (7 ratings)](https://appshunter.io/ios/app/twilio-flex/id6451207884/reviews) | [5.0 (3 ratings)](https://appshunter.io/ios/app/heyandyapp/id6752471295/reviews) |
| Number of ratings | **7** | 3 |
| Positive reviews | 0.0% of reviews | **100.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 49 MB | 14 MB |
| Requires iOS | **13.4** | 18.1 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 9+ |
| Developer | [Twilio, Inc.](https://appshunter.io/developer/403429072) | [HeyAndyApp LLC](https://appshunter.io/developer/1839395499) |

## What reviewers say

### Twilio Flex

[App page](https://appshunter.io/ios/app/twilio-flex/id6451207884)

This app extends your contact center to mobile devices, enabling customer-facing teams to access shared customer data and AI features. It facilitates compliant omnichannel communications, reduces handle times, and improves visibility for quality management.

**Highlights:** Omnichannel communications, Shared customer data view, AI-powered productivity, Reduced handle time, Quality management tools, Mobile interaction analysis

**Features:** Siri integration

**In-app purchases:** none


### HeyAndyApp

[App page](https://appshunter.io/ios/app/heyandyapp/id6752471295)

This app acts as a virtual booking assistant for independent service professionals. It manages client messages, appointments, and reminders via text and phone, freeing up professionals to focus on their clients. It automates common booking and follow-up tasks, helping to reduce no-shows and gather reviews.

**Highlights:** Automated client messaging, Appointment booking and rescheduling, Automated appointment reminders, Review and repeat visit follow-ups, Calendar integration, Local business number support

**Features:** macOS Compatibility

**In-app purchases (6)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Runway (1 seat) | $39.99 | per month |
| Runway (1 boss) | $39.99 | per month |
| Editorial (3 seats) | $99.99 | per month |
| Editorial (3 bosses) | $99.99 | per month |
| Editorial (3 seats) | $99.99 | per month |
| Runway Boss (10 bosses) | $249.99 | per month |


## Frequently asked questions

### Is Twilio Flex free?

Twilio Flex is free to download, with no in-app purchases.

### Is HeyAndyApp free?

HeyAndyApp is free to download, with in-app purchases available.

### Which has better reviews, Twilio Flex or HeyAndyApp?

Twilio Flex and HeyAndyApp are both rated 5.0 out of 5 on the App Store, from 7 and 3 ratings respectively.

### Do Twilio Flex or HeyAndyApp have ads?

HeyAndyApp shows ads; Twilio Flex does not.

### Which is updated more often, Twilio Flex or HeyAndyApp?

Twilio Flex ships an update every 3 months, and HeyAndyApp every 2 months. Most recently, Twilio Flex was updated on October 1, 2026 and HeyAndyApp on October 7, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*