# Twilio Flex vs MBX Status

The clearest difference is rating: MBX Status at 5.0 against Twilio Flex's 4.6. MBX Status also leads on update cadence (every 9 days vs every 3 months). Twilio Flex's advantage is ratings volume (9 vs 1) and iOS requirement (13.4 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MBX Status holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Twilio Flex has 9 ratings behind it against 1, so its average is the more settled of the two.

Twilio Flex ships an update every 3 months, MBX Status every 9 days. Both last shipped on October 24, 2026.

## The numbers

| Metric | Twilio Flex | MBX Status |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (9 ratings)](https://appshunter.io/ios/app/twilio-flex/id6451207884/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/mbx-status/id6755796694/reviews)** |
| Number of ratings | **9** | 1 |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 9 days** |
| Monetization | Free | — |
| Size | 49 MB | 2 MB |
| Requires iOS | **13.4** | 26.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Twilio, Inc.](https://appshunter.io/developer/403429072) | [MBX SERVICES LLC](https://appshunter.io/developer/1767958298) |

## What reviewers say

### Twilio Flex

[App page](https://appshunter.io/ios/app/twilio-flex/id6451207884)

This app extends your contact center to mobile devices, enabling customer-facing teams to access shared customer data and AI features. It facilitates compliant omnichannel communications, reduces handle times, and improves visibility for quality management.

**Highlights:** Omnichannel communications, Shared customer data view, AI-powered productivity, Reduced handle time, Quality management tools, Mobile interaction analysis

**Features:** Siri integration

**In-app purchases:** none


### MBX Status

[App page](https://appshunter.io/ios/app/mbx-status/id6755796694)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Twilio Flex free?

Twilio Flex is free to download, with no in-app purchases.

### Is MBX Status free?

MBX Status is free to download, with no in-app purchases.

### Which has better reviews, Twilio Flex or MBX Status?

MBX Status is rated higher. Twilio Flex averages 4.6 out of 5 from 9 ratings, while MBX Status averages 5.0 from 1 ratings.

### Do Twilio Flex or MBX Status have ads?

Neither Twilio Flex nor MBX Status shows ads.

### Which is updated more often, Twilio Flex or MBX Status?

Twilio Flex ships an update every 3 months, and MBX Status every 9 days. Most recently, Twilio Flex was updated on October 24, 2026 and MBX Status on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*