# Twilio Flex vs Netexem

The clearest difference is update cadence: Netexem at every 2 weeks against Twilio Flex's every 3 months. Twilio Flex's advantage is iOS requirement (13.4 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Twilio Flex ships an update every 3 months, Netexem every 2 weeks. The most recent releases landed on August 11, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Twilio Flex | Netexem |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (7 ratings)](https://appshunter.io/ios/app/twilio-flex/id6451207884/reviews)** | — |
| Number of ratings | **7** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | Free | — |
| Size | 49 MB | 32 MB |
| Requires iOS | **13.4** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Twilio, Inc.](https://appshunter.io/developer/403429072) | [Netexem Inc](https://appshunter.io/developer/1871831068) |

## What reviewers say

### Twilio Flex

[App page](https://appshunter.io/ios/app/twilio-flex/id6451207884)

This app extends your contact center to mobile devices, enabling customer-facing teams to access shared customer data and AI features. It facilitates compliant omnichannel communications, reduces handle times, and improves visibility for quality management.

**Highlights:** Omnichannel communications, Shared customer data view, AI-powered productivity, Reduced handle time, Quality management tools, Mobile interaction analysis

**Features:** Siri integration

**In-app purchases:** none


### Netexem

[App page](https://appshunter.io/ios/app/netexem/id6758262486)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Twilio Flex free?

Twilio Flex is free to download, with no in-app purchases.

### Is Netexem free?

Netexem is free to download, with no in-app purchases.

### Do Twilio Flex or Netexem have ads?

Neither Twilio Flex nor Netexem shows ads.

### Which is updated more often, Twilio Flex or Netexem?

Twilio Flex ships an update every 3 months, and Netexem every 2 weeks. Most recently, Twilio Flex was updated on August 11, 2026 and Netexem on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*