# Citytouch vs MyPrime

The clearest difference is rating: Citytouch at 4.2 against MyPrime's 3.7. Citytouch also leads on ratings volume (1.9K vs 101). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Citytouch holds the better App Store score, 4.2 against 3.7. That said, the two scores are not equally well evidenced: Citytouch has 1.9K ratings behind it against 101, so its average is the more settled of the two. Written reviews point the same way: 42% of Citytouch's written reviews are positive against 36% of MyPrime's.

Citytouch ships an update every 2 months, MyPrime monthly. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Citytouch | MyPrime |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (1.9K ratings)](https://appshunter.io/ios/app/citytouch/id645463050/reviews)** | [3.7 (101 ratings)](https://appshunter.io/ios/app/myprime/id1351821868/reviews) |
| Number of ratings | **1.9K** | 101 |
| Positive reviews | **42.3% of reviews** | 35.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 203 MB | 72 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [The City Bank PLC.](https://appshunter.io/developer/645463053) | [Prime Bank Limited](https://appshunter.io/developer/1351821867) |

## What reviewers say

### Citytouch

[App page](https://appshunter.io/ios/app/citytouch/id645463050)

This app provides a digital banking solution for customers of City Bank PLC. It offers a convenient way to manage your finances directly from your mobile device.

**Highlights:** Digital banking solution, Manage finances, Mobile banking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth and easy user interface
- 👍 Comprehensive banking features
- 🔒 Reliable and secure
- 💡 Innovative digital banking experience

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and long loading times
- 🔍 Outdated and confusing user interface
- 🤔 Inconsistent user experience

**Reported bugs**

- Face ID/Touch ID login issues after updates
- Inability to view full credit card transaction details
- Inconsistent behavior when making payments
- App crashes when trying to access certain features

**Requested features**

- Improved app stability and performance
- Modernized and intuitive user interface design
- Expanded features for Islamic banking accounts
- Support for additional payment methods (e.g., NFC, Apple Pay)
- Enhanced transaction history and statement viewing


### MyPrime

[App page](https://appshunter.io/ios/app/myprime/id1351821868)

Manage your banking needs conveniently from your smartphone. Check balances, transfer funds, pay bills, and recharge your mobile. Access accounts, credit cards, deposits, and loans securely and efficiently.

**Highlights:** Check account balance, Transfer funds, Pay bills, Recharge mobile, View account activities, Manage credit cards, deposits, and loans, Biometric sign-in

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast transactions
- 👍 Smooth user experience
- 👍 Good UX
- 👍 One stop solution
- 👍 Basic banking needs addressed

**What reviewers complain about**

- 🐛 OTP submission issues
- 🐛 Fund transfer failed
- 🐛 Live chat slow response
- 🐛 Missing FDR options
- 🐛 App not a one-stop solution

**Reported bugs**

- Submit button not working during bKash transfers (v2.0.28)
- Fund transfer failed (bank to bKash)
- Live chat window stays active for a few minutes
- FDR creation lacks options for interest deposit, rate display, lock duration
- Increasing card limit feature not working properly

**Requested features**

- Add more utility bill payment options
- Download payment receipts/invoices as PDFs
- Add option to edit email ID and phone number
- Add bKash to Bank transfer feature
- Add option to order new debit card online


## Frequently asked questions

### Is Citytouch free?

Citytouch is free to download, with no in-app purchases.

### Is MyPrime free?

MyPrime is free to download, with no in-app purchases.

### Which has better reviews, Citytouch or MyPrime?

Citytouch is rated higher. Citytouch averages 4.2 out of 5 from 1.9K ratings, while MyPrime averages 3.7 from 101 ratings.

### Do Citytouch or MyPrime have ads?

Neither Citytouch nor MyPrime shows ads.

### Which is updated more often, Citytouch or MyPrime?

Citytouch ships an update every 2 months, and MyPrime monthly. Most recently, Citytouch was updated on November 1, 2026 and MyPrime on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*