# Citytouch vs UCB One

The clearest difference is rating: Citytouch at 4.2 against UCB One's 3.6. Citytouch also leads on review sentiment (43% vs 30%) and ratings volume (1.9K vs 365). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Citytouch holds the better App Store score, 4.2 against 3.6. That said, the two scores are not equally well evidenced: Citytouch has 1.9K ratings behind it against 365, so its average is the more settled of the two. Written reviews point the same way: 43% of Citytouch's written reviews are positive against 30% of UCB One's.

Citytouch ships an update every 2 months, UCB One every 6 weeks. The most recent releases landed on September 23, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | Citytouch | UCB One |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (1.9K ratings)](https://appshunter.io/ios/app/citytouch/id645463050/reviews)** | [3.6 (365 ratings)](https://appshunter.io/ios/app/ucb-one/id1424329574/reviews) |
| Number of ratings | **1.9K** | 365 |
| Positive reviews | **42.5% of reviews** | 30.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 203 MB | 96 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [The City Bank PLC.](https://appshunter.io/developer/645463053) | [United Commercial Bank Limited](https://appshunter.io/developer/910995191) |

## What reviewers say

### Citytouch

[App page](https://appshunter.io/ios/app/citytouch/id645463050)

This app provides a digital banking solution for customers of City Bank PLC. It offers a convenient way to manage your finances directly from your mobile device.

**Highlights:** Digital banking solution, Manage finances, Mobile banking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth and easy user interface
- 👍 Comprehensive banking features
- 🔒 Reliable and secure
- 💡 Innovative digital banking experience

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and long loading times
- 🔍 Outdated and confusing user interface
- 🤔 Inconsistent user experience

**Reported bugs**

- Face ID/Touch ID login issues after updates
- Inability to view full credit card transaction details
- Inconsistent behavior when making payments
- App crashes when trying to access certain features

**Requested features**

- Improved app stability and performance
- Modernized and intuitive user interface design
- Expanded features for Islamic banking accounts
- Support for additional payment methods (e.g., NFC, Apple Pay)
- Enhanced transaction history and statement viewing


### UCB One

[App page](https://appshunter.io/ios/app/ucb-one/id1424329574)

Manage your finances on the go with comprehensive account access, fund transfers, and bill payments. Securely handle credit card transactions, request services, and manage your credentials for a seamless banking experience.

**Highlights:** Account dashboard, Fund transfers (own, UCB, other banks), Credit card management and payments, Bill payments and mobile recharge, Service requests, Activity log and credential settings, Card and cheque management

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly
- 🚀 Good functionality
- 🔒 Secure banking

**What reviewers complain about**

- 🐛 Crashes and bugs
- 🕰️ Slow performance
- 📱 Poor UI/UX design
- 🔑 Lack of biometric login
- 🔄 Frequent login issues

**Reported bugs**

- Inability to add beneficiaries
- Credit card payment feature not working
- Dashboard and card details crashing
- Frequent server connection issues

**Requested features**

- Add biometric login (Face ID, Touch ID)
- Improve UI/UX design
- Enhance transaction history and statements
- Add support for international transactions
- Implement DPS/FDR management features


## Frequently asked questions

### Is Citytouch free?

Citytouch is free to download, with no in-app purchases.

### Is UCB One free?

UCB One is free to download, with no in-app purchases.

### Which has better reviews, Citytouch or UCB One?

Citytouch is rated higher. Citytouch averages 4.2 out of 5 from 1.9K ratings, while UCB One averages 3.6 from 365 ratings.

### Do Citytouch or UCB One have ads?

Neither Citytouch nor UCB One shows ads.

### Which is updated more often, Citytouch or UCB One?

Citytouch ships an update every 2 months, and UCB One every 6 weeks. Most recently, Citytouch was updated on September 23, 2026 and UCB One on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*