# Citytouch vs PI Banking

The clearest difference is rating: PI Banking at 4.8 against Citytouch's 4.2. PI Banking also leads on review sentiment (74% vs 42%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PI Banking holds the better App Store score, 4.8 against 4.2. Both are backed by a comparable volume of ratings — 1.9K and 5.5K respectively. Written reviews point the same way: 42% of Citytouch's written reviews are positive against 74% of PI Banking's.

Citytouch ships an update every 2 months, PI Banking monthly. Both last shipped on October 29, 2026.

## The numbers

| Metric | Citytouch | PI Banking |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (1.9K ratings)](https://appshunter.io/ios/app/citytouch/id645463050/reviews) | **[4.8 (5.5K ratings)](https://appshunter.io/ios/app/pi-banking/id1522834437/reviews)** |
| Number of ratings | 1.9K | **5.5K** |
| Positive reviews | 42.3% of reviews | **74.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 203 MB | 152 MB |
| Requires iOS | 15.0 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [The City Bank PLC.](https://appshunter.io/developer/645463053) | [Pubali Bank Limited](https://appshunter.io/developer/1502212327) |

## What reviewers say

### Citytouch

[App page](https://appshunter.io/ios/app/citytouch/id645463050)

This app provides a digital banking solution for customers of City Bank PLC. It offers a convenient way to manage your finances directly from your mobile device.

**Highlights:** Digital banking solution, Manage finances, Mobile banking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth and easy user interface
- 👍 Comprehensive banking features
- 🔒 Reliable and secure
- 💡 Innovative digital banking experience

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and long loading times
- 🔍 Outdated and confusing user interface
- 🤔 Inconsistent user experience

**Reported bugs**

- Face ID/Touch ID login issues after updates
- Inability to view full credit card transaction details
- Inconsistent behavior when making payments
- App crashes when trying to access certain features

**Requested features**

- Improved app stability and performance
- Modernized and intuitive user interface design
- Expanded features for Islamic banking accounts
- Support for additional payment methods (e.g., NFC, Apple Pay)
- Enhanced transaction history and statement viewing


### PI Banking

[App page](https://appshunter.io/ios/app/pi-banking/id1522834437)

Access your bank accounts and manage financial services through a mobile application. View account statements, perform fund transfers, pay bills, and recharge mobile phones. Offers both non-transactional and transactional features for convenient banking.

**Highlights:** Account balance and statement viewing, Fund transfers (internal and external), Mobile recharge, Bill payments, Cheque management, Card management, New account creation

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- 💡 Convenient banking services
- 🚀 Fast transactions
- 🔒 Secure banking experience

**What reviewers complain about**

- 🐛 Frequent server/network issues
- 🔒 Lack of biometric login options
- 🔍 Inconsistent e-KYC process
- 🤔 Confusing feature availability

**Reported bugs**

- Login screen freezes
- Incompatibility with newer OS versions
- Inconsistent OTP delivery
- Cash withdrawal feature not working

**Requested features**

- Add biometric login options (Face ID, Fingerprint)
- Improve e-KYC process to avoid in-person verification
- Expand NPSB service coverage
- Integrate credit card management features
- Provide option to save/manage debit card details


## Frequently asked questions

### Is Citytouch free?

Citytouch is free to download, with no in-app purchases.

### Is PI Banking free?

PI Banking is free to download, with no in-app purchases.

### Which has better reviews, Citytouch or PI Banking?

PI Banking is rated higher. Citytouch averages 4.2 out of 5 from 1.9K ratings, while PI Banking averages 4.8 from 5.5K ratings.

### Do Citytouch or PI Banking have ads?

Neither Citytouch nor PI Banking shows ads.

### Which is updated more often, Citytouch or PI Banking?

Citytouch ships an update every 2 months, and PI Banking monthly. Most recently, Citytouch was updated on October 29, 2026 and PI Banking on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*