# Citytouch vs MTB Neo

The clearest difference is rating: Citytouch at 4.2 against MTB Neo's 3.4. Citytouch also leads on ratings volume (1.9K vs 238). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Citytouch holds the better App Store score, 4.2 against 3.4. That said, the two scores are not equally well evidenced: Citytouch has 1.9K ratings behind it against 238, so its average is the more settled of the two. Written reviews point the same way: 43% of Citytouch's written reviews are positive against 41% of MTB Neo's.

Citytouch ships an update every 2 months, MTB Neo every 5 weeks. The most recent releases landed on September 23, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | Citytouch | MTB Neo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (1.9K ratings)](https://appshunter.io/ios/app/citytouch/id645463050/reviews)** | [3.4 (238 ratings)](https://appshunter.io/ios/app/mtb-neo/id893471328/reviews) |
| Number of ratings | **1.9K** | 238 |
| Positive reviews | **42.5% of reviews** | 41.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 203 MB | 140 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [The City Bank PLC.](https://appshunter.io/developer/645463053) | [Mutual Trust Bank Limited](https://appshunter.io/developer/1568280319) |

## What reviewers say

### Citytouch

[App page](https://appshunter.io/ios/app/citytouch/id645463050)

This app provides a digital banking solution for customers of City Bank PLC. It offers a convenient way to manage your finances directly from your mobile device.

**Highlights:** Digital banking solution, Manage finances, Mobile banking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth and easy user interface
- 👍 Comprehensive banking features
- 🔒 Reliable and secure
- 💡 Innovative digital banking experience

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and long loading times
- 🔍 Outdated and confusing user interface
- 🤔 Inconsistent user experience

**Reported bugs**

- Face ID/Touch ID login issues after updates
- Inability to view full credit card transaction details
- Inconsistent behavior when making payments
- App crashes when trying to access certain features

**Requested features**

- Improved app stability and performance
- Modernized and intuitive user interface design
- Expanded features for Islamic banking accounts
- Support for additional payment methods (e.g., NFC, Apple Pay)
- Enhanced transaction history and statement viewing


### MTB Neo

[App page](https://appshunter.io/ios/app/mtb-neo/id893471328)

Manage your bank accounts and perform various financial transactions on the go. This app allows real-time account viewing, fund transfers, mobile recharges, and bill payments. It also facilitates opening new products and ordering checkbooks, all secured with advanced encryption and two-factor authentication.

**Highlights:** Real-time account information, Fund transfers (local & international), Mobile top-up, Credit card management, Bill payments, FDR & DPS account opening, Checkbook ordering

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent user interface
- 🚀 Smooth and fast performance
- 🔒 Enhanced security features
- 💡 Convenient features like DPS and FDR opening
- 👍 Fresh and new UI design

**What reviewers complain about**

- 🐛 App crashes frequently
- 🐛 Biometric login not working
- 🐛 Compatibility issues with new iOS versions
- 🐛 Slow loading times and server connection issues
- 🐛 Bugs in specific features like mobile recharge and QR payment

**Reported bugs**

- App crashes on launch for new iPhones
- App not working on iPad Air 6
- Credit card details not visible in the app
- QR payment not working
- Registration process bug causing app to close

**Requested features**

- Add option to choose OTP delivery method
- Provide deposit scheme closure option in the app
- Bring back transaction screenshot sharing feature
- Add card to Apple Wallet integration
- Improve RTGS feature


## Frequently asked questions

### Is Citytouch free?

Citytouch is free to download, with no in-app purchases.

### Is MTB Neo free?

MTB Neo is free to download, with no in-app purchases.

### Which has better reviews, Citytouch or MTB Neo?

Citytouch is rated higher. Citytouch averages 4.2 out of 5 from 1.9K ratings, while MTB Neo averages 3.4 from 238 ratings.

### Do Citytouch or MTB Neo have ads?

Neither Citytouch nor MTB Neo shows ads.

### Which is updated more often, Citytouch or MTB Neo?

Citytouch ships an update every 2 months, and MTB Neo every 5 weeks. Most recently, Citytouch was updated on September 23, 2026 and MTB Neo on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*