Comparison

Fireflies vs Segwik

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Fireflies

This AI-powered tool automatically records, transcribes, and summarizes your voice conversations and meetings. It allows you to search through transcripts, extract key information like action items, and collaborate with your team by sharing soundbites and insights. Analyze meeting performance to improve various business processes.

Highlights
  • Automatic meeting recording and transcription
  • AI-powered search for key topics and action items
  • Meeting summarization in minutes
  • Integration with video conferencing and collaboration apps
  • Conversation intelligence for performance analysis
  • Create and share meeting soundbites
Features
Read full description

Fireflies Talk now on mobile. Tap the mic and dictate into any app, in 90+ languages. Unlimited on every plan. Fireflies.ai helps your team transcribe, summarize, search, and analyze voice conversations. Automatically record and transcribe meetings - Transcribe meetings across several video-conferencing apps, dialers, and audio files. - Easily invite Fireflies.ai notetaker to meetings on your calendar. - Fireflies captures video + audio and generates transcripts in minutes. - Integrates with apps like Google Meet, Zoom, Teams, Webex, RingCentral, Aircall, and other platforms. Find anything with AI-powered search - Review a 1-hour meeting in 5 minutes. - With 1 click, see action items, tasks, questions, and other key metrics. - Filter and listen to key topics discussed in your meetings. Collaborate with your co-workers - Create soundbites and easily share the most memorable moments from meetings. - Use AskFred to answer questions, summarize key moments, or create content. - Send meeting notes to your favorite collaboration apps like Slack, Notion, Asana, and more. Analyze meetings using Conversation Intelligence - Track speaker talk time, sentiment, monologues, and other key metrics to coach teammates. - Identify objections, competitors, and other topics that you can customize. - Measure performance and improve your sales, recruiting, and internal processes.

About

Segwik

This AI-powered tool optimizes customer journeys by managing contacts and providing smart recommendations. It helps move every contact through your business process from initial interaction to becoming a loyal client.

Highlights
  • AI-powered contact management
  • Customer journey optimization
  • Smart recommendations
  • Automated insights
  • Flexible pay-as-you-go pricing
  • Team user scaling
Features
Read full description

**Segwik – AI-Powered Contact Management & Customer Journey Optimization** Segwik is your AI-powered business sidekick, continuously monitoring your universe of contacts and optimizing their journey through your customer lifecycle. From first touch to loyal client, Segwik helps move every contact through your unique business process with smart recommendations and automated insights. ### **Flexible, Pay-As-You-Go Pricing** Segwik adapts to your business needs with a pricing model that scales based on: Contact Volume** – The more contacts Segwik monitors and optimizes, the more insights and automation you unlock. Team Users** – Scale up with more users who can take action with Segwik’s AI-driven recommendations. Outreach & Engagement** – Automate communication, follow-ups, and outreach with built-in tools. Advanced Features** – Gain access to powerful tools to shape and control every stage of your customer journey. Dedicated Support & Customization** – Get expert coaching, onboarding, and even custom-built interfaces to tailor Segwik to your business needs. Segwik is more than just a CRM—it’s an AI-driven ecosystem designed to build and optimize customer experiences effortlessly. Take control of your customer journey today!

Screenshots

Fireflies4 screens
Segwik3 screens

Verdict

The call

The clearest difference is monetization model: Segwik at free against Fireflies's freemium. Fireflies's advantage is ratings volume (5.5K vs 2). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Segwik holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Fireflies has 5.5K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Fireflies ships an update every 8 days, Segwik fortnightly. The most recent releases landed on November 12, 2026 and November 4, 2026 respectively.

Scorecard2 real differences · 8 level
Fireflies versus Segwik: the parameters behind the verdict, then further details
ParameterFirefliesSegwik
PriceFreeFree
Rating4.8 (5.5K ratings)5.0 (2 ratings) — better
Positive reviews54.2% of reviews—
Number of ratings5.5K — better2
Update frequencyEvery 8 days — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.1 — better15.5
Further details — not scored
Size102 MB77 MB
Age rating4+4+
DeveloperFireflies.aiSegwik Holdings LLC

Customer experience

Fireflies

All ratings5,367 ratings
Positive95.8%
Neutral1.7%
Negative2.5%
Written reviews131 reviews
Positive54.2%
Neutral4.6%
Negative41.2%

Segwik

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Fireflies

Reported bugs

4 issues
  • Crashes during live recordings
  • Recordings disappearing after upload
  • Inability to log in from iPhone
  • Transcription failures for some meetings

Requested features

4 requests
  • On-device settings for audio controls
  • Automatic meeting title generation
  • Improved summarization of key contributions
  • Standalone login option without calendar access

Segwik

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Fireflies

No in-app purchases

None

Segwik

No in-app purchases

Questions

Is Fireflies free?
Fireflies is free to download, with no in-app purchases.
Is Segwik free?
Segwik is free to download, with no in-app purchases.
Which has better reviews, Fireflies or Segwik?
Segwik is rated higher. Fireflies averages 4.8 out of 5 from 5.5K ratings, while Segwik averages 5.0 from 2 ratings.
Do Fireflies or Segwik have ads?
Neither Fireflies nor Segwik shows ads.
Which is updated more often, Fireflies or Segwik?
Fireflies ships an update every 8 days, and Segwik fortnightly. Most recently, Fireflies was updated on November 12, 2026 and Segwik on November 4, 2026.

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