# SMART Service Desk vs QuickTrials

The clearest difference is update cadence: QuickTrials at every 2 weeks against SMART Service Desk's every 2 months. SMART Service Desk's advantage is iOS requirement (12.0 vs 16.0). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for SMART Service Desk against 5.0 for QuickTrials. Both are backed by a comparable volume of ratings — 1 and 1 respectively.

SMART Service Desk ships an update every 2 months, QuickTrials every 2 weeks. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | SMART Service Desk | QuickTrials |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (1 ratings)](https://appshunter.io/ios/app/smart-service-desk/id647151903/reviews) | [5.0 (1 ratings)](https://appshunter.io/ios/app/quicktrials/id1226934303/reviews) |
| Number of ratings | 1 | 1 |
| Positive reviews | — | 100.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 14 MB | 127 MB |
| Requires iOS | **12.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [SMART Service Desk](https://appshunter.io/developer/1336388649) | [RESONANZ Group GmbH](https://appshunter.io/developer/1104881207) |

## What reviewers say

### SMART Service Desk

[App page](https://appshunter.io/ios/app/smart-service-desk/id647151903)

This mobile application provides a comprehensive suite for IT Service Management (ITSM), supporting the full lifecycle of incident, request, problem, change, and release management. It also includes a Configuration Management Database (CMDB), knowledge management, and user surveys for streamlined IT operations.

**Highlights:** Incident Management, Request Fulfillment, Problem Management, Change Management, Release Management, CMDB, Knowledge Management

**Features:** macOS Compatibility

**In-app purchases:** none


### QuickTrials

[App page](https://appshunter.io/ios/app/quicktrials/id1226934303)

Capture field trial data efficiently with a mobile device. Suitable for all crop types and research setups, it allows offline data entry with photo and GPS integration. Syncs data to your organization's account when a connection is available.

**Highlights:** Capture field trial data, Include photos and GPS locations, Offline data entry, Sync data to organization account, Supports all crop types, Suitable for small to large trials

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is SMART Service Desk free?

SMART Service Desk is free to download, with no in-app purchases.

### Is QuickTrials free?

QuickTrials is free to download, with no in-app purchases.

### Which has better reviews, SMART Service Desk or QuickTrials?

SMART Service Desk and QuickTrials are both rated 5.0 out of 5 on the App Store, from 1 and 1 ratings respectively.

### Do SMART Service Desk or QuickTrials have ads?

Neither SMART Service Desk nor QuickTrials shows ads.

### Which is updated more often, SMART Service Desk or QuickTrials?

SMART Service Desk ships an update every 2 months, and QuickTrials every 2 weeks. Most recently, SMART Service Desk was updated on November 1, 2026 and QuickTrials on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*