# Xcel Energy vs Xfinity Mobile Care

The clearest difference is rating: Xcel Energy at 4.7 against Xfinity Mobile Care's 4.4. Xcel Energy also leads on update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Xcel Energy holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 4.3K and 3.8K respectively. Written reviews split almost evenly too, at 17% and 18% positive.

Xcel Energy ships an update every 3 weeks, Xfinity Mobile Care every 2 months. Both last shipped on October 30, 2026.

## The numbers

| Metric | Xcel Energy | Xfinity Mobile Care |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (4.3K ratings)](https://appshunter.io/ios/app/xcel-energy/id6471728020/reviews)** | [4.4 (3.8K ratings)](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597/reviews) |
| Number of ratings | **4.3K** | 3.8K |
| Positive reviews | 17.4% of reviews | **17.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 114 MB | 86 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Xcel Energy Inc.](https://appshunter.io/developer/1257181582) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### Xcel Energy

[App page](https://appshunter.io/ios/app/xcel-energy/id6471728020)

Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.

**Highlights:** Secure login with Touch ID/Face ID, View billing and statements, Make payments, Report and check outage status, Track historical energy usage, Compare bills and usage data

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Streamlined UI
- 👍 Convenient payment options
- 👍 Helpful usage graphs

**What reviewers complain about**

- 🐛 Login and account issues
- 🐛 Inaccurate usage data
- 🐛 Broken or missing features
- 🔍 Lack of transparency

**Reported bugs**

- Unable to login or reset password
- Inability to link accounts or view statements
- Inconsistent or non-functioning features

**Requested features**

- Restore previous app functionality
- Improve usage tracking and reporting
- Provide better error messages and troubleshooting


### Xfinity Mobile Care

[App page](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597)

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

**Highlights:** Simple claim filing and tracking, Live tech support via call, chat, or screen share, Access to device tips and quick fixes, Malware and phishing link blocking, View device protection coverage details, Advanced VPN for identity protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good so far
- 🚀 Excellent app

**What reviewers complain about**

- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful

**Reported bugs**

- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution

**Requested features**

- Access to iPhone 16 guide
- Provide labels to return old phone


## Frequently asked questions

### Is Xcel Energy free?

Xcel Energy is free to download, with no in-app purchases.

### Is Xfinity Mobile Care free?

Xfinity Mobile Care is free to download, with no in-app purchases.

### Which has better reviews, Xcel Energy or Xfinity Mobile Care?

Xcel Energy is rated higher. Xcel Energy averages 4.7 out of 5 from 4.3K ratings, while Xfinity Mobile Care averages 4.4 from 3.8K ratings.

### Do Xcel Energy or Xfinity Mobile Care have ads?

Neither Xcel Energy nor Xfinity Mobile Care shows ads.

### Which is updated more often, Xcel Energy or Xfinity Mobile Care?

Xcel Energy ships an update every 3 weeks, and Xfinity Mobile Care every 2 months. Most recently, Xcel Energy was updated on October 30, 2026 and Xfinity Mobile Care on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*