# MyBILH vs knownwell

MyBILH and knownwell both sit at 4.3 stars, but that hides the real split: 51% of MyBILH's written reviews are positive against 20% of knownwell's. MyBILH also leads on monetization model (free vs free with in-app purchases) and ratings volume (1.1K vs 32). knownwell's advantage is update cadence (every 2 weeks vs every 3 months) and iOS requirement (15.0 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyBILH holds the better App Store score, 4.3 against 4.1. That said, the two scores are not equally well evidenced: MyBILH has 1.1K ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 51% of MyBILH's written reviews are positive against 20% of knownwell's.

MyBILH ships an update every 3 months, knownwell every 2 weeks. The most recent releases landed on October 30, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | MyBILH | knownwell |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (1.1K ratings)](https://appshunter.io/ios/app/mybilh/id6473653155/reviews)** | [4.1 (32 ratings)](https://appshunter.io/ios/app/knownwell/id6477824383/reviews) |
| Number of ratings | **1.1K** | 32 |
| Positive reviews | **51.1% of reviews** | 20.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 183 MB | 61 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 17+ | 17+ |
| Developer | [BIDMC](https://appshunter.io/developer/718268078) | [Knownwell](https://appshunter.io/developer/1730712268) |

## What reviewers say

### MyBILH

[App page](https://appshunter.io/ios/app/mybilh/id6473653155)

Manage your health and medical care with a comprehensive suite of digital tools. Access your patient portal to message your doctor, review test results, manage appointments, and refill prescriptions. Find hospital information, locate urgent care, pay bills, and search for doctors.

**Highlights:** Patient portal for health records, Message doctor and care team, Review test results, Manage appointments, Request prescription refills, Find urgent care locations, Pay medical bills

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Easy and intuitive to use
- 🚀 Efficient and effective
- 💡 Continuity of care across providers
- 👍 Useful tool for timely information
- 👍 Great UX and user-friendly interface

**What reviewers complain about**

- 🐛 Numerous technical issues and bugs
- 🤔 Difficulty accessing old medical records
- 🤔 Lack of human oversight leading to patient care issues
- 🤔 Minimizes healthcare provider interaction

**Reported bugs**

- Inability to reach out to doctors directly
- Messages not being received or delayed
- Appointments being deleted from the system
- Difficulty signing up and navigating the app

**Requested features**

- Ability to change login credentials
- Better integration with previous medical record systems
- More detailed visit/appointment descriptions


### knownwell

[App page](https://appshunter.io/ios/app/knownwell/id6477824383)

Manage your healthcare seamlessly with this app designed for patients. Access your health records, schedule and join virtual visits, message your care team, and request prescription refills all in one secure place.

**Highlights:** Visit management, Virtual visit joining, Secure messaging, Health record access, Prescription refill requests

**In-app purchases:** none


## Frequently asked questions

### Is MyBILH free?

MyBILH is free to download, with no in-app purchases.

### Is knownwell free?

knownwell is free to download, with no in-app purchases.

### Which has better reviews, MyBILH or knownwell?

MyBILH is rated higher. MyBILH averages 4.3 out of 5 from 1.1K ratings, while knownwell averages 4.1 from 32 ratings.

### Do MyBILH or knownwell have ads?

Neither MyBILH nor knownwell shows ads.

### Which is updated more often, MyBILH or knownwell?

MyBILH ships an update every 3 months, and knownwell every 2 weeks. Most recently, MyBILH was updated on October 30, 2026 and knownwell on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*