# Laredo 311 vs DoorLoop

The clearest difference is rating: DoorLoop at 4.8 against Laredo 311's 1.4. DoorLoop also leads on review sentiment (39% vs 0%) and ratings volume (4.1K vs 7). Laredo 311's advantage is monetization model (free vs freemium) and iOS requirement (9.0 vs 13.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

DoorLoop holds the better App Store score, 4.8 against 1.4. That said, the two scores are not equally well evidenced: DoorLoop has 4.1K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of Laredo 311's written reviews are positive against 39% of DoorLoop's.

Laredo 311 ships an update every 2 months, DoorLoop monthly. The most recent releases landed on October 4, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | Laredo 311 | DoorLoop |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.4 (7 ratings)](https://appshunter.io/ios/app/laredo-311/id647970825/reviews) | **[4.8 (4.1K ratings)](https://appshunter.io/ios/app/doorloop/id1590868801/reviews)** |
| Number of ratings | 7 | **4.1K** |
| Positive reviews | 0.0% of reviews | **39.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | **Free** | Freemium |
| Size | 46 MB | 23 MB |
| Requires iOS | **9.0** | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Laredo](https://appshunter.io/developer/1450534712) | [DoorLoop Inc](https://appshunter.io/developer/1590868803) |

## What reviewers say

### Laredo 311

[App page](https://appshunter.io/ios/app/laredo-311/id647970825)

Report city issues, submit service requests, and ask questions with location and photo details. Track the status of your submissions by logging into your account.

**Highlights:** Submit service requests, Report city issues, Ask questions, Attach photos, Use GPS location detection, Track request status

**Features:** macOS Compatibility

**In-app purchases:** none


### DoorLoop

[App page](https://appshunter.io/ios/app/doorloop/id1590868801)

This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.

**Highlights:** Manage entire rental portfolio, Process applications and background checks, Track rent payments and ledgers, Review financials and reports, Manage maintenance requests, Online rent payments for tenants

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient financial tracking
- 🔒 Secure and reliable
- 🛠️ Comprehensive legal guidance
- 💻 Eco-friendly and paperless
- 📊 Intelligent insights

**What reviewers complain about**

- 🐛 Glitchy and unreliable app
- 💰 High fees and charges
- 🔒 Difficult login and account management
- 🤖 Useless AI chatbot
- 🔍 Lack of tenant support and communication

**Reported bugs**

- Constant app crashes and freezes
- Inability to log in or access account
- Disappearing or incorrect payment records
- Compatibility issues with newer devices
- Recurring login and authentication problems

**Requested features**

- Biometric login options
- Improved mobile app functionality
- Enhanced communication and support for tenants
- Streamlined payment processing
- Customizable dashboard and reporting


## Frequently asked questions

### Is Laredo 311 free?

Laredo 311 is free to download, with no in-app purchases.

### Is DoorLoop free?

DoorLoop is free to download, with no in-app purchases.

### Which has better reviews, Laredo 311 or DoorLoop?

DoorLoop is rated higher. Laredo 311 averages 1.4 out of 5 from 7 ratings, while DoorLoop averages 4.8 from 4.1K ratings.

### Do Laredo 311 or DoorLoop have ads?

Neither Laredo 311 nor DoorLoop shows ads.

### Which is updated more often, Laredo 311 or DoorLoop?

Laredo 311 ships an update every 2 months, and DoorLoop monthly. Most recently, Laredo 311 was updated on October 4, 2026 and DoorLoop on October 20, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*