# InLoox vs Helpdesk for Zammad

The clearest difference is in-app purchases: InLoox at none against Helpdesk for Zammad's 3. InLoox also leads on iOS requirement (13.0 vs 18.6). Helpdesk for Zammad's advantage is update cadence (every 10 days vs every 5 weeks). On price, ads and device support there is nothing between them.

Both are free to download. Helpdesk for Zammad sells 3 in-app purchases, starting at $1.99 per month. InLoox asks for nothing beyond the download.

InLoox ships an update every 5 weeks, Helpdesk for Zammad every 10 days. The most recent releases landed on November 4, 2026 and October 28, 2026 respectively.

## The numbers

| Metric | InLoox | Helpdesk for Zammad |
| --- | --- | --- |
| Price | Free | Free |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 10 days** |
| Size | 79 MB | 68 MB |
| Requires iOS | **13.0** | 18.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [InLoox GmbH](https://appshunter.io/developer/660700194) | [Bas Jonkers](https://appshunter.io/developer/1837158728) |

## What reviewers say

### InLoox

[App page](https://appshunter.io/ios/app/inloox/id6479744609)

**Features:** macOS Compatibility

**In-app purchases:** none


### Helpdesk for Zammad

[App page](https://appshunter.io/ios/app/helpdesk-for-zammad/id6751843527)

**Features:** macOS Compatibility, Family Sharing, Apple Watch app, Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Monthly subscription | $1.99 | per month |
| Yearly subscription | $17.99 | per year |
| Lifetime Unlock | $44.99 | one-time |


## Frequently asked questions

### Is InLoox free?

InLoox is free to download, with no in-app purchases.

### Is Helpdesk for Zammad free?

Helpdesk for Zammad is free to download, with in-app purchases available.

### Do InLoox or Helpdesk for Zammad have ads?

Neither InLoox nor Helpdesk for Zammad shows ads.

### Which is updated more often, InLoox or Helpdesk for Zammad?

InLoox ships an update every 5 weeks, and Helpdesk for Zammad every 10 days. Most recently, InLoox was updated on November 4, 2026 and Helpdesk for Zammad on October 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*