# Virginia Mobile ID vs 311 Hampton VA

The clearest difference is update cadence: Virginia Mobile ID at every 3 weeks against 311 Hampton VA's every 3 months. Virginia Mobile ID also leads on ratings volume (19K vs 1). 311 Hampton VA's advantage is rating (5.0 vs 4.7) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

311 Hampton VA holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Virginia Mobile ID has 19K ratings behind it against 1, so its average is the more settled of the two.

Virginia Mobile ID ships an update every 3 weeks, 311 Hampton VA every 3 months. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Virginia Mobile ID | 311 Hampton VA |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (19K ratings)](https://appshunter.io/ios/app/virginia-mobile-id/id6480013606/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/311-hampton-va/id6480289823/reviews)** |
| Number of ratings | **19K** | 1 |
| Positive reviews | 18.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 48 MB | 231 MB |
| Requires iOS | 16.4 | **15.6** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [CBN Secure Technologies Inc.](https://appshunter.io/developer/1737870483) | [City of Hampton](https://appshunter.io/developer/1738628082) |

## What reviewers say

### Virginia Mobile ID

[App page](https://appshunter.io/ios/app/virginia-mobile-id/id6480013606)

This app provides a secure and convenient digital version of your Virginia state-issued driver's license or ID card. It allows for fast, contactless identity verification directly from your smartphone, offering peace of mind and enhanced security. While it complements your physical ID, it aims to reduce the need to carry it in many situations.

**Highlights:** Digital driver's license and ID, Contactless identity verification, Secure and encrypted, Choose what information to share, No cell signal needed after download, Shows REAL ID status

**In-app purchases:** none

**What reviewers like**

- 👍 Easy setup
- 🚀 Convenient to have ID on phone
- 💡 Potential for digital ID

**What reviewers complain about**

- 🐛 Frequent refresh/connectivity issues
- 🐛 Face scan/ID scan failures
- 🔒 Security/privacy concerns
- 📱 Lack of Apple Wallet integration

**Reported bugs**

- Enrollment process fails
- App freezes or becomes unusable
- Inconsistent performance

**Requested features**

- Add support for Apple Wallet
- Improve camera/scanning functionality
- Enhance security and privacy features


### 311 Hampton VA

[App page](https://appshunter.io/ios/app/311-hampton-va/id6480289823)

This app allows residents to easily submit non-emergency service requests to their city's 311 Citizen Contact Center. Users can report issues like street light repairs or overgrown grass, and can attach photos or videos to their submissions.

**Highlights:** Submit service requests, Report street light issues, Report high grass, Attach photos, Attach videos, Connect to 311 Citizen Contact Center

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Virginia Mobile ID free?

Virginia Mobile ID is free to download, with no in-app purchases.

### Is 311 Hampton VA free?

311 Hampton VA is free to download, with no in-app purchases.

### Which has better reviews, Virginia Mobile ID or 311 Hampton VA?

311 Hampton VA is rated higher. Virginia Mobile ID averages 4.7 out of 5 from 19K ratings, while 311 Hampton VA averages 5.0 from 1 ratings.

### Do Virginia Mobile ID or 311 Hampton VA have ads?

Neither Virginia Mobile ID nor 311 Hampton VA shows ads.

### Which is updated more often, Virginia Mobile ID or 311 Hampton VA?

Virginia Mobile ID ships an update every 3 weeks, and 311 Hampton VA every 3 months. Most recently, Virginia Mobile ID was updated on November 5, 2026 and 311 Hampton VA on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*