# Optum vs Cellevate

The clearest difference is rating: Cellevate at 5.0 against Optum's 4.4. Optum's advantage is ratings volume (13K vs 24) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Cellevate holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Optum has 13K ratings behind it against 24, so its average is the more settled of the two.

Optum ships an update every 3 weeks, Cellevate monthly. The most recent releases landed on September 26, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Optum | Cellevate |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (13K ratings)](https://appshunter.io/ios/app/optum/id6504930082/reviews) | **[5.0 (24 ratings)](https://appshunter.io/ios/app/cellevate/id6739722275/reviews)** |
| Number of ratings | **13K** | 24 |
| Positive reviews | 16.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | **Free** | Ad-supported |
| Size | 186 MB | 38 MB |
| Requires iOS | 16.6 | **16.0** |
| Devices | iPhone | iPhone |
| Age rating | 17+ | 4+ |
| Developer | [Optum Inc.](https://appshunter.io/developer/1133706680) | [Cellevate LLC](https://appshunter.io/developer/1786692630) |

## What reviewers say

### Optum

[App page](https://appshunter.io/ios/app/optum/id6504930082)

Manage your health journey with personalized support. Find providers, schedule appointments, access your health information, and connect with care professionals for guidance. Securely store your data and maximize your benefits.

**Highlights:** Personalized health tracking, Provider search and scheduling, Appointment management, Access to health information, Secure messaging with care team, Benefit and program access

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⚡ Quick test result delivery
- 👨‍⚕️ Compassionate and attentive healthcare providers
- 📋 Detailed medical information access
- 🏥 Well-organized clinic staff
- 💬 Doctor messaging capability

**What reviewers complain about**

- 🐛 Persistent authentication loop errors
- 🔄 Endless loading screens
- ❌ Internal server errors across multiple features
- 🚫 Broken MyChart integration
- ⏱️ Extremely slow app performance

**Reported bugs**

- Login redirects to download app screen despite being logged in
- Buttons trigger authentication loop instead of loading content
- Loading screen stuck indefinitely with no exit option
- Internal server errors on messages, medications, and appointments
- MyChart connection failures with 'unable to connect' messages

**Requested features**

- Native MyChart app instead of embedded version
- Expanded character limit for doctor messages
- Better referral information display with contact details
- Downloadable test results and referral letters
- Improved appointment scheduling interface


### Cellevate

[App page](https://appshunter.io/ios/app/cellevate/id6739722275)

Easily purchase class packs and memberships, browse class schedules, and manage your reservations. Stay organized and committed to your fitness goals by booking classes and tracking your upcoming sessions.

**Highlights:** Purchase class packs and memberships, Browse class schedules, Filter classes by type, Manage class reservations, Track upcoming classes

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Optum free?

Optum is free to download, with no in-app purchases.

### Is Cellevate free?

Cellevate is free to download, with no in-app purchases.

### Which has better reviews, Optum or Cellevate?

Cellevate is rated higher. Optum averages 4.4 out of 5 from 13K ratings, while Cellevate averages 5.0 from 24 ratings.

### Do Optum or Cellevate have ads?

Neither Optum nor Cellevate shows ads.

### Which is updated more often, Optum or Cellevate?

Optum ships an update every 3 weeks, and Cellevate monthly. Most recently, Optum was updated on September 26, 2026 and Cellevate on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*