# LiveSafe vs New Haven Connect

The clearest difference is rating: New Haven Connect at 4.7 against LiveSafe's 2.8. New Haven Connect also leads on review sentiment (50% vs 23%). LiveSafe's advantage is ratings volume (336 vs 15) and update cadence (every 6 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

New Haven Connect holds the better App Store score, 4.7 against 2.8. That said, the two scores are not equally well evidenced: LiveSafe has 336 ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 23% of LiveSafe's written reviews are positive against 50% of New Haven Connect's.

LiveSafe ships an update every 6 weeks, New Haven Connect every 3 months. Both last shipped on November 1, 2026.

## The numbers

| Metric | LiveSafe | New Haven Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (336 ratings)](https://appshunter.io/ios/app/livesafe/id653666211/reviews) | **[4.7 (15 ratings)](https://appshunter.io/ios/app/new-haven-connect/id893184514/reviews)** |
| Number of ratings | **336** | 15 |
| Positive reviews | 22.9% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 123 MB | 142 MB |
| Requires iOS | 18.0 | **17.6** |
| Devices | iPhone | iPhone |
| Age rating | 12+ | 12+ |
| Developer | [LiveSafe, Inc.](https://appshunter.io/developer/653666214) | [City of New Haven CT](https://appshunter.io/developer/1437447067) |

## What reviewers say

### LiveSafe

[App page](https://appshunter.io/ios/app/livesafe/id653666211)

Communicate directly with community safety officials via text, picture, video, and audio. Share your location during emergencies and virtually walk friends home. Access safety resources and a safety map.

**Highlights:** Two-way communication with safety officials, Discreet reporting via text, picture, video, audio, SafeWalk virtual escort, Location sharing during emergencies, Access to safety resources, Safety map

**In-app purchases:** none

**What reviewers like**

- 🚀 SafeWalk feature enables real-time location sharing with trusted contacts
- 👍 Easy anonymous reporting of safety concerns and suspicious activity
- 🔒 Provides direct communication channel with campus/organization security
- 📱 Useful for receiving emergency notifications and alerts
- ⭐ Helpful safety resources and information access

**What reviewers complain about**

- 🐛 Frequent app crashes and freezing issues
- 🔓 Login and authentication problems persist across multiple versions
- 📧 Unreliable email verification and password reset functionality
- ⏱️ Slow or non-functional communication with security services
- 🔋 Excessive battery drain and data consumption

**Reported bugs**

- Cannot get past login screen with persistent 'oops' errors
- Password reset emails not being received
- Unable to add organization - endless error messages
- App crashes immediately upon opening
- Verification code entry field not appearing after SMS sent

**Requested features**

- Apple Watch compatibility
- Dropdown menu for frequently entered information (names, emails)
- Larger fonts and better contrast on survey results screen
- Recent entries history for quick access
- Ability to set multiple office locations


### New Haven Connect

[App page](https://appshunter.io/ios/app/new-haven-connect/id893184514)

Easily report local issues like potholes and damaged signs to City Hall. This app uses GPS to pinpoint your location and offers a list of common services for reporting problems. Track the status of your submissions and see when issues are resolved.

**Highlights:** Report local issues, GPS location services, Track report status, View community reports, List of common services

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is LiveSafe free?

LiveSafe is free to download, with no in-app purchases.

### Is New Haven Connect free?

New Haven Connect is free to download, with no in-app purchases.

### Which has better reviews, LiveSafe or New Haven Connect?

New Haven Connect is rated higher. LiveSafe averages 2.8 out of 5 from 336 ratings, while New Haven Connect averages 4.7 from 15 ratings.

### Do LiveSafe or New Haven Connect have ads?

Neither LiveSafe nor New Haven Connect shows ads.

### Which is updated more often, LiveSafe or New Haven Connect?

LiveSafe ships an update every 6 weeks, and New Haven Connect every 3 months. Most recently, LiveSafe was updated on November 1, 2026 and New Haven Connect on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*