# Xfinity Mobile Care vs SJC311

The clearest difference is rating: SJC311 at 5.0 against Xfinity Mobile Care's 4.4. Xfinity Mobile Care's advantage is ratings volume (4K vs 9) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SJC311 holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Xfinity Mobile Care has 4K ratings behind it against 9, so its average is the more settled of the two.

## The numbers

| Metric | Xfinity Mobile Care | SJC311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (4K ratings)](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597/reviews) | **[5.0 (9 ratings)](https://appshunter.io/ios/app/sjc311/id6642706614/reviews)** |
| Number of ratings | **4K** | 9 |
| Positive reviews | 17.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | — |
| Monetization | Free | Free |
| Size | 86 MB | 29 MB |
| Requires iOS | **15.1** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) | [St. Joseph County Government](https://appshunter.io/developer/1763631604) |

## What reviewers say

### Xfinity Mobile Care

[App page](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597)

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

**Highlights:** Simple claim filing and tracking, Live tech support via call, chat, or screen share, Access to device tips and quick fixes, Malware and phishing link blocking, View device protection coverage details, Advanced VPN for identity protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good so far
- 🚀 Excellent app

**What reviewers complain about**

- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful

**Reported bugs**

- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution

**Requested features**

- Access to iPhone 16 guide
- Provide labels to return old phone


### SJC311

[App page](https://appshunter.io/ios/app/sjc311/id6642706614)

Report road or public health concerns, ask questions, and access public meeting information for St. Joseph County. The app uses GPS to pinpoint issue locations and allows users to track their submissions to completion.

**Highlights:** Report road and public health concerns, Ask general questions to county government, Access public meeting agendas and minutes, Utilize GPS for location pinpointing, Track submission status to completion

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Xfinity Mobile Care free?

Xfinity Mobile Care is free to download, with no in-app purchases.

### Is SJC311 free?

SJC311 is free to download, with no in-app purchases.

### Which has better reviews, Xfinity Mobile Care or SJC311?

SJC311 is rated higher. Xfinity Mobile Care averages 4.4 out of 5 from 4K ratings, while SJC311 averages 5.0 from 9 ratings.

### Do Xfinity Mobile Care or SJC311 have ads?

Neither Xfinity Mobile Care nor SJC311 shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*