# BCBSTN vs Teladoc Health

The clearest difference is rating: Teladoc Health at 4.8 against BCBSTN's 2.4. Teladoc Health also leads on review sentiment (43% vs 15%) and ratings volume (732K vs 360). BCBSTN's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (13.4 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Teladoc Health holds the better App Store score, 4.8 against 2.4. That said, the two scores are not equally well evidenced: Teladoc Health has 732K ratings behind it against 360, so its average is the more settled of the two. Written reviews point the same way: 15% of BCBSTN's written reviews are positive against 43% of Teladoc Health's.

BCBSTN ships an update every 2 months, Teladoc Health every 3 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | BCBSTN | Teladoc Health |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (360 ratings)](https://appshunter.io/ios/app/bcbstn/id656808642/reviews) | **[4.8 (732K ratings)](https://appshunter.io/ios/app/teladoc-health/id656872607/reviews)** |
| Number of ratings | 360 | **732K** |
| Positive reviews | 14.5% of reviews | **43.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | #175 | **#25** |
| Size | 62 MB | 382 MB |
| Requires iOS | **13.4** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [BlueCross BlueShield of Tennessee](https://appshunter.io/developer/656808645) | [Teladoc](https://appshunter.io/developer/656872790) |

## What reviewers say

### BCBSTN

[App page](https://appshunter.io/ios/app/bcbstn/id656808642)

**Currently charting:** #175 Top Free · Medical (US App Store)

Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.

**Highlights:** Faster login with Touch/Face ID, Live online chat support, All plan coverage and costs in one place, Digital Member ID card, Find care providers and costs, Easy telehealth access

**In-app purchases:** none

**What reviewers like**

- 💻 Easy to use
- 📱 Convenient mobile access
- 🔍 Helpful provider search
- 🏆 Great app overall

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable and unstable
- ⏳ Constant maintenance issues
- 🔒 Login and authentication problems

**Reported bugs**

- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen

**Requested features**

- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration


### Teladoc Health

[App page](https://appshunter.io/ios/app/teladoc-health/id656872607)

**Currently charting:** #25 Top Free · Medical (US App Store)

Access comprehensive healthcare services virtually, including 24/7 urgent care, primary care, mental health support, and condition management programs. Connect with doctors, therapists, and dietitians for personalized care plans and health insights.

**Highlights:** 24/7 on-demand urgent care, Virtual primary care physicians, Mental health therapy and psychiatry, Condition management programs, Nutrition counseling, Dermatology services, Integration with Apple Health

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient service
- 💰 Affordable and covered by insurance
- 👍 Convenient and easy to use
- 🤖 Helpful and professional doctors
- 🏥 Useful for common medical issues

**What reviewers complain about**

- 🐛 Glitchy and buggy app
- 📞 Long wait times and poor customer service
- 🚫 Inability to prescribe certain medications
- 🔍 Difficulty finding and scheduling with providers
- 💳 Unexpected charges and billing issues

**Reported bugs**

- Frequent app crashes and freezes
- Issues with logging in and accessing accounts
- Unreliable video/audio quality during calls
- Inconsistent and confusing appointment scheduling

**Requested features**

- Improved syncing with Apple Health
- Better communication and follow-up from providers
- Ability to choose and rate specific providers
- More transparency around services and limitations


## Frequently asked questions

### Is BCBSTN free?

BCBSTN is free to download, with no in-app purchases.

### Is Teladoc Health free?

Teladoc Health is free to download, with no in-app purchases.

### Which has better reviews, BCBSTN or Teladoc Health?

Teladoc Health is rated higher. BCBSTN averages 2.4 out of 5 from 360 ratings, while Teladoc Health averages 4.8 from 732K ratings.

### Do BCBSTN or Teladoc Health have ads?

Neither BCBSTN nor Teladoc Health shows ads.

### Which is updated more often, BCBSTN or Teladoc Health?

BCBSTN ships an update every 2 months, and Teladoc Health every 3 weeks. Most recently, BCBSTN was updated on September 22, 2026 and Teladoc Health on September 24, 2026.

### Which is more popular, BCBSTN or Teladoc Health?

BCBSTN currently peaks at #175 in the App Store charts, and Teladoc Health at #25. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*