# BCBSTN vs ErlangerNOW

The clearest difference is rating: ErlangerNOW at 5.0 against BCBSTN's 2.4. BCBSTN's advantage is ratings volume (373 vs 2) and update cadence (every 2 months vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ErlangerNOW holds the better App Store score, 5.0 against 2.4. That said, the two scores are not equally well evidenced: BCBSTN has 373 ratings behind it against 2, so its average is the more settled of the two.

BCBSTN ships an update every 2 months, ErlangerNOW every 5 months. The most recent releases landed on October 11, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | BCBSTN | ErlangerNOW |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (373 ratings)](https://appshunter.io/ios/app/bcbstn/id656808642/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/erlangernow/id6744568424/reviews)** |
| Number of ratings | **373** | 2 |
| Positive reviews | 14.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Best chart rank | **#197** | — |
| Size | 66 MB | 45 MB |
| Requires iOS | **13.4** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [BlueCross BlueShield of Tennessee](https://appshunter.io/developer/656808645) | [Erlanger Health](https://appshunter.io/developer/1808217143) |

## What reviewers say

### BCBSTN

[App page](https://appshunter.io/ios/app/bcbstn/id656808642)

**Currently charting:** #197 Top Free · Medical (US App Store)

Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.

**Highlights:** Faster login with Touch/Face ID, Live online chat support, All plan coverage and costs in one place, Digital Member ID card, Find care providers and costs, Easy telehealth access

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Easy to use
- 📱 Convenient mobile access
- 🔍 Helpful provider search
- 🏆 Great app overall

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable and unstable
- ⏳ Constant maintenance issues
- 🔒 Login and authentication problems

**Reported bugs**

- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen

**Requested features**

- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration


### ErlangerNOW

[App page](https://appshunter.io/ios/app/erlangernow/id6744568424)

Navigate your healthcare journey with ease. This app provides turn-by-turn directions to patient rooms, departments, and amenities, both indoors and outdoors. You can also find physicians, schedule appointments, and access your patient information.

**Highlights:** Turn-by-turn indoor and outdoor navigation, Locate patient rooms, departments, and amenities, Find and contact physicians, Schedule appointments, Access MyChart patient information, Save favorite locations

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BCBSTN free?

BCBSTN is free to download, with no in-app purchases.

### Is ErlangerNOW free?

ErlangerNOW is free to download, with no in-app purchases.

### Which has better reviews, BCBSTN or ErlangerNOW?

ErlangerNOW is rated higher. BCBSTN averages 2.4 out of 5 from 373 ratings, while ErlangerNOW averages 5.0 from 2 ratings.

### Do BCBSTN or ErlangerNOW have ads?

Neither BCBSTN nor ErlangerNOW shows ads.

### Which is updated more often, BCBSTN or ErlangerNOW?

BCBSTN ships an update every 2 months, and ErlangerNOW every 5 months. Most recently, BCBSTN was updated on October 11, 2026 and ErlangerNOW on October 8, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*