# Capsule CRM vs HaystackCRM

The clearest difference is rating: HaystackCRM at 5.0 against Capsule CRM's 4.5. HaystackCRM also leads on review sentiment (100% vs 78%) and iOS requirement (12.4 vs 15.0). Capsule CRM's advantage is update cadence (every 5 weeks vs every 3 months) and ratings volume (45 vs 8). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HaystackCRM holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Capsule CRM has 45 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 78% of Capsule CRM's written reviews are positive against 100% of HaystackCRM's.

Capsule CRM ships an update every 5 weeks, HaystackCRM every 3 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Capsule CRM | HaystackCRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (45 ratings)](https://appshunter.io/ios/app/capsule-crm/id660292932/reviews) | **[5.0 (8 ratings)](https://appshunter.io/ios/app/haystackcrm/id1224645741/reviews)** |
| Number of ratings | **45** | 8 |
| Positive reviews | 78.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 9 MB | 19 MB |
| Requires iOS | 15.0 | **12.4** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Zestia](https://appshunter.io/developer/660292935) | [HaystackCRM LLC](https://appshunter.io/developer/1224645740) |

## What reviewers say

### Capsule CRM

[App page](https://appshunter.io/ios/app/capsule-crm/id660292932)

Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.

**Highlights:** Offline data access and updates, Contact and company management, Task and calendar management, Sales opportunity tracking, Communication history logging, Direct calling and emailing from contacts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy to use
- 🚀 Elegant and economical
- 💡 Helpful and friendly interface
- 👍 Excellent CRM foundation for small businesses
- 👍 Customizable and flexible

**What reviewers complain about**

- 🐛 Inconsistent sync/refresh rate
- 🐛 Lack of push notifications
- 🐛 Inability to delete tasks from the app
- 🐛 Lack of iPad support
- 🐛 Limited functionality compared to desktop version

**Reported bugs**

- Freezing on home screen
- Inconsistent contact/opportunity sync between mobile and web
- Missing stock images in UI

**Requested features**

- Add calendar view in mobile app
- Integrate email inbox and texting functionality
- Improve custom fields and tags management in mobile app
- Implement native iOS notifications
- Develop an iPad-optimized version


### HaystackCRM

[App page](https://appshunter.io/ios/app/haystackcrm/id1224645741)

Manage leads, prospects, and deals with this mobile-first CRM. Track sales pipelines, tasks, and customer interactions on the go. Facilitates communication and deal closing for growing businesses.

**Highlights:** Lead and deal management, Sales pipeline tracking, Task and appointment reminders, Contact mapping for sales visits, Quote generation and sending, Voice-to-text notes, Calendar integration

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Capsule CRM free?

Capsule CRM is free to download, with no in-app purchases.

### Is HaystackCRM free?

HaystackCRM is free to download, with no in-app purchases.

### Which has better reviews, Capsule CRM or HaystackCRM?

HaystackCRM is rated higher. Capsule CRM averages 4.5 out of 5 from 45 ratings, while HaystackCRM averages 5.0 from 8 ratings.

### Do Capsule CRM or HaystackCRM have ads?

Neither Capsule CRM nor HaystackCRM shows ads.

### Which is updated more often, Capsule CRM or HaystackCRM?

Capsule CRM ships an update every 5 weeks, and HaystackCRM every 3 months. Most recently, Capsule CRM was updated on November 1, 2026 and HaystackCRM on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*