# Capsule CRM vs EngageBay

The clearest difference is rating: Capsule CRM at 4.5 against EngageBay's 2.0. Capsule CRM also leads on review sentiment (78% vs 50%) and ratings volume (44 vs 4). EngageBay's advantage is iOS requirement (12.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Capsule CRM holds the better App Store score, 4.5 against 2.0. That said, the two scores are not equally well evidenced: Capsule CRM has 44 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 78% of Capsule CRM's written reviews are positive against 50% of EngageBay's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 21, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | Capsule CRM | EngageBay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (44 ratings)](https://appshunter.io/ios/app/capsule-crm/id660292932/reviews)** | [2.0 (4 ratings)](https://appshunter.io/ios/app/engagebay/id1497843957/reviews) |
| Number of ratings | **44** | 4 |
| Positive reviews | **78.4% of reviews** | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 9 MB | 9 MB |
| Requires iOS | 15.0 | **12.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Zestia](https://appshunter.io/developer/660292935) | [Govind Chunchula](https://appshunter.io/developer/1497843956) |

## What reviewers say

### Capsule CRM

[App page](https://appshunter.io/ios/app/capsule-crm/id660292932)

Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.

**Highlights:** Offline data access and updates, Contact and company management, Task and calendar management, Sales opportunity tracking, Communication history logging, Direct calling and emailing from contacts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy to use
- 🚀 Elegant and economical
- 💡 Helpful and friendly interface
- 👍 Excellent CRM foundation for small businesses
- 👍 Customizable and flexible

**What reviewers complain about**

- 🐛 Inconsistent sync/refresh rate
- 🐛 Lack of push notifications
- 🐛 Inability to delete tasks from the app
- 🐛 Lack of iPad support
- 🐛 Limited functionality compared to desktop version

**Reported bugs**

- Freezing on home screen
- Inconsistent contact/opportunity sync between mobile and web
- Missing stock images in UI

**Requested features**

- Add calendar view in mobile app
- Integrate email inbox and texting functionality
- Improve custom fields and tags management in mobile app
- Implement native iOS notifications
- Develop an iPad-optimized version


### EngageBay

[App page](https://appshunter.io/ios/app/engagebay/id1497843957)

This all-in-one business solution offers integrated marketing, sales, and service tools. Automate tasks, manage contacts, build landing pages, and provide live customer support. It's designed to help startups and growing businesses generate leads and close deals efficiently.

**Highlights:** Marketing Automation, Email Marketing & Sequences, Landing Page Builder, Web Forms & Popups, SMS Marketing, 360 Degree Customer View, Free Appointment Scheduling, Contact Management, Free Live Chat

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Capsule CRM free?

Capsule CRM is free to download, with no in-app purchases.

### Is EngageBay free?

EngageBay is free to download, with no in-app purchases.

### Which has better reviews, Capsule CRM or EngageBay?

Capsule CRM is rated higher. Capsule CRM averages 4.5 out of 5 from 44 ratings, while EngageBay averages 2.0 from 4 ratings.

### Do Capsule CRM or EngageBay have ads?

Neither Capsule CRM nor EngageBay shows ads.

### Which is updated more often, Capsule CRM or EngageBay?

Capsule CRM ships an update every 2 months, and EngageBay every 2 months. Most recently, Capsule CRM was updated on October 21, 2026 and EngageBay on October 7, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*