# TeamViewer QuickSupport vs Swann Security

The clearest difference is rating: Swann Security at 4.7 against TeamViewer QuickSupport's 2.9. Swann Security also leads on ratings volume (75K vs 5.2K) and chart position (#124 vs unranked). TeamViewer QuickSupport's advantage is in-app purchases (none vs 11). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Swann Security sells 11 in-app purchases, starting at $1.99 per month. TeamViewer QuickSupport asks for nothing beyond the download.

Swann Security holds the better App Store score, 4.7 against 2.9. That said, the two scores are not equally well evidenced: Swann Security has 75K ratings behind it against 5.2K, so its average is the more settled of the two. Written reviews complicate that: 29% of TeamViewer QuickSupport's written reviews are positive against 26% of Swann Security's, so the app with the better star average is not the one people write more warmly about.

TeamViewer QuickSupport ships an update monthly, Swann Security every 3 weeks. The most recent releases landed on October 16, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | TeamViewer QuickSupport | Swann Security |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (5.2K ratings)](https://appshunter.io/ios/app/teamviewer-quicksupport/id661649585/reviews) | **[4.7 (75K ratings)](https://appshunter.io/ios/app/swann-security/id1453620213/reviews)** |
| Number of ratings | 5.2K | **75K** |
| Positive reviews | **28.6% of reviews** | 25.7% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#124** |
| Size | 66 MB | 143 MB |
| Requires iOS | 15.4 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [TeamViewer Germany GmbH](https://appshunter.io/developer/357051969) | [Swann Communications Pty Ltd](https://appshunter.io/developer/416404343) |

## What reviewers say

### TeamViewer QuickSupport

[App page](https://appshunter.io/ios/app/teamviewer-quicksupport/id661649585)

This app allows trusted remote partners to connect to your iPhone or iPad to provide IT support, transfer files, and communicate via chat. It offers features like dark mode, screen rotation, and user verification for secure connections.

**Highlights:** Remote IT support, File transfer, Chat communication, Dark mode, Screen rotation, User verification, Session codes

**In-app purchases:** none


### Swann Security

[App page](https://appshunter.io/ios/app/swann-security/id1453620213)

**Currently charting:** #124 Top Grossing · Productivity (US App Store)

Manage your wired and wireless security systems from a single application. View live feeds from compatible Wi-Fi cameras and DVR/NVR series. Stay connected to your home or business security from anywhere.

**Highlights:** Unified control of security systems, Seamless integration of wired and wireless solutions, Live viewing of Wi-Fi cameras, Compatibility with DVR and NVR series, Remote access to security feeds

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Essential | $1.99 | per month |
| Extra | $4.99 | per month |
| ActiveResponse | $4.99 | per month |
| Unlimited | $12.99 | per month |
| Pro | $14.99 | per month |
| Pro Video | $19.99 | per month |
| Extra | $49.99 | per year |
| ActiveResponse | $49.99 | per year |
| Unlimited | $129.99 | per year |
| Pro | $149.99 | per year |
| Pro Video | $199.99 | per year |

**What reviewers like**

- 🚀 Easy installation
- 🔒 Good camera quality
- 👍 Reliable system when working
- 👍 Useful app features

**What reviewers complain about**

- 🐛 Buggy and unstable app
- 🔍 Slow live view and playback
- 🔍 Frequent disconnections and offline issues
- 🔍 Poor motion detection and false alerts
- 🔋 Poor battery life on wireless cameras

**Reported bugs**

- App crashes frequently
- Notifications not working as expected
- Inability to download/save recorded videos
- Inconsistent time/date stamps on recordings

**Requested features**

- Allow more camera and settings control from app
- Improve playback functionality and organization
- Add option to continuously record instead of motion-based
- Integrate with smart home platforms like Google/Alexa


## Frequently asked questions

### Is TeamViewer QuickSupport free?

TeamViewer QuickSupport is free to download, with no in-app purchases.

### Is Swann Security free?

Swann Security is free to download, with in-app purchases available.

### Which has better reviews, TeamViewer QuickSupport or Swann Security?

Swann Security is rated higher. TeamViewer QuickSupport averages 2.9 out of 5 from 5.2K ratings, while Swann Security averages 4.7 from 75K ratings.

### Do TeamViewer QuickSupport or Swann Security have ads?

Neither TeamViewer QuickSupport nor Swann Security shows ads.

### Which is updated more often, TeamViewer QuickSupport or Swann Security?

TeamViewer QuickSupport ships an update monthly, and Swann Security every 3 weeks. Most recently, TeamViewer QuickSupport was updated on October 16, 2026 and Swann Security on October 18, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*