# Helpdesk Admin vs Fidelity Connect

The clearest difference is update cadence: Fidelity Connect at weekly against Helpdesk Admin's fortnightly. Helpdesk Admin's advantage is iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Helpdesk Admin ships an update fortnightly, Fidelity Connect weekly. The most recent releases landed on October 8, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | Helpdesk Admin | Fidelity Connect |
| --- | --- | --- |
| Price | Free | Free |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Weekly** |
| Size | 46 MB | 64 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Helpdesk Technologies Ltd.](https://appshunter.io/developer/1839923847) | [Fidelity Insurance Developer](https://appshunter.io/developer/1761796574) |

## What reviewers say

### Helpdesk Admin

[App page](https://appshunter.io/ios/app/helpdesk-admin/id6660763381)

**Features:** macOS Compatibility

**In-app purchases:** none


### Fidelity Connect

[App page](https://appshunter.io/ios/app/fidelity-connect/id6771410034)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Helpdesk Admin free?

Helpdesk Admin is free to download, with no in-app purchases.

### Is Fidelity Connect free?

Fidelity Connect is free to download, with no in-app purchases.

### Do Helpdesk Admin or Fidelity Connect have ads?

Neither Helpdesk Admin nor Fidelity Connect shows ads.

### Which is updated more often, Helpdesk Admin or Fidelity Connect?

Helpdesk Admin ships an update fortnightly, and Fidelity Connect weekly. Most recently, Helpdesk Admin was updated on October 8, 2026 and Fidelity Connect on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*