# SF311 vs Switch™ Mobile Access

The clearest difference is update cadence: SF311 at every 2 months against Switch™ Mobile Access's every 7 months. Switch™ Mobile Access's advantage is ratings volume (36 vs 5) and iOS requirement (12.0 vs 26.0). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.8 for SF311 against 2.7 for Switch™ Mobile Access. That said, the two scores are not equally well evidenced: Switch™ Mobile Access has 36 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 28% of SF311's written reviews are positive against 30% of Switch™ Mobile Access's.

SF311 ships an update every 2 months, Switch™ Mobile Access every 7 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | SF311 | Switch™ Mobile Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.8 (5 ratings)](https://appshunter.io/ios/app/sf311/id666635420/reviews)** | [2.7 (36 ratings)](https://appshunter.io/ios/app/switch-mobile-access/id1477107806/reviews) |
| Number of ratings | 5 | **36** |
| Positive reviews | 27.7% of reviews | **30.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 7 months |
| Monetization | Free | Free |
| Size | 12 MB | 17 MB |
| Requires iOS | 26.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [San Francisco 311](https://appshunter.io/developer/1318858194) | [dormakaba USA Inc](https://appshunter.io/developer/1477107505) |

## What reviewers say

### SF311

[App page](https://appshunter.io/ios/app/sf311/id666635420)

Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.

**Highlights:** Report quality of life issues, Submit photos and location, Track case status, Receive completion notifications, Direct routing to agencies

**Features:** Vision Pro support

**In-app purchases:** none


### Switch™ Mobile Access

[App page](https://appshunter.io/ios/app/switch-mobile-access/id1477107806)

This application enables Bluetooth-based access control for commercial locks and hardware. It transforms doors and cabinets into smart locks, allowing users to request access keys from system administrators. The app supports multi-site access and adapts its interface based on user roles.

**Highlights:** Bluetooth access control, Smart lock functionality, Background access mode, Touch ID and Face ID support, Multi-site access, Role-adaptive interface

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is SF311 free?

SF311 is free to download, with no in-app purchases.

### Is Switch™ Mobile Access free?

Switch™ Mobile Access is free to download, with no in-app purchases.

### Which has better reviews, SF311 or Switch™ Mobile Access?

SF311 is rated higher. SF311 averages 2.8 out of 5 from 5 ratings, while Switch™ Mobile Access averages 2.7 from 36 ratings.

### Do SF311 or Switch™ Mobile Access have ads?

Neither SF311 nor Switch™ Mobile Access shows ads.

### Which is updated more often, SF311 or Switch™ Mobile Access?

SF311 ships an update every 2 months, and Switch™ Mobile Access every 7 months. Most recently, SF311 was updated on October 23, 2026 and Switch™ Mobile Access on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*