# SF311 vs SoCo Connect

The clearest difference is rating: SF311 at 2.8 against SoCo Connect's 1.9. SoCo Connect's advantage is ratings volume (21 vs 5) and iOS requirement (14.0 vs 26.0). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SF311 holds the better App Store score, 2.8 against 1.9. Both are backed by a comparable volume of ratings — 5 and 21 respectively. Written reviews point the same way: 28% of SF311's written reviews are positive against 21% of SoCo Connect's.

SF311 ships an update every 2 months, SoCo Connect every 3 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | SF311 | SoCo Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.8 (5 ratings)](https://appshunter.io/ios/app/sf311/id666635420/reviews)** | [1.9 (21 ratings)](https://appshunter.io/ios/app/soco-connect/id973184227/reviews) |
| Number of ratings | 5 | **21** |
| Positive reviews | **27.7% of reviews** | 21.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 12 MB | 47 MB |
| Requires iOS | 26.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [San Francisco 311](https://appshunter.io/developer/1318858194) | [County of Sonoma Information Systems Department](https://appshunter.io/developer/1498531490) |

## What reviewers say

### SF311

[App page](https://appshunter.io/ios/app/sf311/id666635420)

Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.

**Highlights:** Report quality of life issues, Submit photos and location, Track case status, Receive completion notifications, Direct routing to agencies

**Features:** Vision Pro support

**In-app purchases:** none


### SoCo Connect

[App page](https://appshunter.io/ios/app/soco-connect/id973184227)

Report non-emergency community issues like potholes or broken streetlights. Submit requests with photos, track their progress, and receive completion notifications. Stay informed about local news and events.

**Highlights:** Report non-emergency community concerns, Submit requests with photos, Track request status and completion, Monitor and comment on requests, Access county news and events

**In-app purchases:** none


## Frequently asked questions

### Is SF311 free?

SF311 is free to download, with no in-app purchases.

### Is SoCo Connect free?

SoCo Connect is free to download, with no in-app purchases.

### Which has better reviews, SF311 or SoCo Connect?

SF311 is rated higher. SF311 averages 2.8 out of 5 from 5 ratings, while SoCo Connect averages 1.9 from 21 ratings.

### Do SF311 or SoCo Connect have ads?

Neither SF311 nor SoCo Connect shows ads.

### Which is updated more often, SF311 or SoCo Connect?

SF311 ships an update every 2 months, and SoCo Connect every 3 months. Most recently, SF311 was updated on October 23, 2026 and SoCo Connect on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*