# Reliant vs Protection 360®

The clearest difference is rating: Reliant at 4.9 against Protection 360®'s 4.5. Reliant also leads on review sentiment (45% vs 25%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Reliant holds the better App Store score, 4.9 against 4.5. Both are backed by a comparable volume of ratings — 21K and 58K respectively. Written reviews point the same way: 45% of Reliant's written reviews are positive against 25% of Protection 360®'s.

Reliant ships an update every 4 weeks, Protection 360® every 6 weeks. Both last shipped on October 31, 2026.

## The numbers

| Metric | Reliant | Protection 360® |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (21K ratings)](https://appshunter.io/ios/app/reliant/id666921945/reviews)** | [4.5 (58K ratings)](https://appshunter.io/ios/app/protection-360/id1226629284/reviews) |
| Number of ratings | 21K | **58K** |
| Positive reviews | **45.5% of reviews** | 24.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 233 MB | 91 MB |
| Requires iOS | 16.6 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Reliant Energy Retail Holdings, LLC](https://appshunter.io/developer/446381523) | [T-Mobile](https://appshunter.io/developer/525560781) |

## What reviewers say

### Reliant

[App page](https://appshunter.io/ios/app/reliant/id666921945)

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

**Highlights:** Track electricity, solar, and EV usage, Remote Nest thermostat control, Bill payment and management, Account alerts and notifications, Prepaid fund management, Account plan management, 24/7 customer support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data

**Reported bugs**

- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats

**Requested features**

- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes


### Protection 360®

[App page](https://appshunter.io/ios/app/protection-360/id1226629284)

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

**Highlights:** Live tech support via call or chat, File accidental damage or mechanical breakdown claims, View coverage details and deductible information, Browse self-help articles and guides, Access extra benefits

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Quick claim processing
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes and errors
- 🔥 Unreliable and non-functional
- 💰 Expensive and poor value
- 🤯 Confusing and difficult to navigate
- 🤔 Inconsistent policies and coverage

**Reported bugs**

- App crashes on launch
- Claim submission process not working
- Incorrect device information displayed

**Requested features**

- Improve app stability and reliability
- Provide better customer support
- Offer more transparent and fair pricing


## Frequently asked questions

### Is Reliant free?

Reliant is free to download, with no in-app purchases.

### Is Protection 360® free?

Protection 360® is free to download, with no in-app purchases.

### Which has better reviews, Reliant or Protection 360®?

Reliant is rated higher. Reliant averages 4.9 out of 5 from 21K ratings, while Protection 360® averages 4.5 from 58K ratings.

### Do Reliant or Protection 360® have ads?

Neither Reliant nor Protection 360® shows ads.

### Which is updated more often, Reliant or Protection 360®?

Reliant ships an update every 4 weeks, and Protection 360® every 6 weeks. Most recently, Reliant was updated on October 31, 2026 and Protection 360® on October 31, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*