# Reliant vs MyLBK

The clearest difference is ratings volume: Reliant at 20K against MyLBK's 121. Reliant also leads on update cadence (every 6 weeks vs every 4 months) and rating (4.9 vs 4.7). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Reliant holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Reliant has 20K ratings behind it against 121, so its average is the more settled of the two. Written reviews complicate that: 46% of Reliant's written reviews are positive against 50% of MyLBK's, so the app with the better star average is not the one people write more warmly about.

Reliant ships an update every 6 weeks, MyLBK every 4 months. The most recent releases landed on September 26, 2026 and September 16, 2026 respectively.

## The numbers

| Metric | Reliant | MyLBK |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (20K ratings)](https://appshunter.io/ios/app/reliant/id666921945/reviews)** | [4.7 (121 ratings)](https://appshunter.io/ios/app/mylbk/id1534347770/reviews) |
| Number of ratings | **20K** | 121 |
| Positive reviews | 46.0% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 4 months |
| Monetization | Free | Free |
| Size | 204 MB | 142 MB |
| Requires iOS | **16.6** | 17.6 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Reliant Energy Retail Holdings, LLC](https://appshunter.io/developer/446381523) | [City of Lubbock](https://appshunter.io/developer/1534347772) |

## What reviewers say

### Reliant

[App page](https://appshunter.io/ios/app/reliant/id666921945)

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

**Highlights:** Track electricity, solar, and EV usage, Remote Nest thermostat control, Bill payment and management, Account alerts and notifications, Prepaid fund management, Account plan management, 24/7 customer support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data

**Reported bugs**

- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats

**Requested features**

- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes


### MyLBK

[App page](https://appshunter.io/ios/app/mylbk/id1534347770)

Easily report city issues like potholes or damaged signs with photos and videos. Track the status of your requests and other community submissions for a better city experience.

**Highlights:** Report city issues, Submit photos/videos, Track report status, Street maintenance requests, Code violation reporting

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Reliant free?

Reliant is free to download, with no in-app purchases.

### Is MyLBK free?

MyLBK is free to download, with no in-app purchases.

### Which has better reviews, Reliant or MyLBK?

Reliant is rated higher. Reliant averages 4.9 out of 5 from 20K ratings, while MyLBK averages 4.7 from 121 ratings.

### Do Reliant or MyLBK have ads?

Neither Reliant nor MyLBK shows ads.

### Which is updated more often, Reliant or MyLBK?

Reliant ships an update every 6 weeks, and MyLBK every 4 months. Most recently, Reliant was updated on September 26, 2026 and MyLBK on September 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*