# Reliant vs My Astound

The clearest difference is rating: Reliant at 4.9 against My Astound's 1.6. Reliant also leads on review sentiment (45% vs 8%) and update cadence (every 4 weeks vs every 35 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Reliant holds the better App Store score, 4.9 against 1.6. That said, the two scores are not equally well evidenced: Reliant has 21K ratings behind it against 118, so its average is the more settled of the two. Written reviews point the same way: 45% of Reliant's written reviews are positive against 8% of My Astound's.

Reliant ships an update every 4 weeks, My Astound every 35 months. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Reliant | My Astound |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (21K ratings)](https://appshunter.io/ios/app/reliant/id666921945/reviews)** | [1.6 (118 ratings)](https://appshunter.io/ios/app/my-astound/id6449750920/reviews) |
| Number of ratings | **21K** | 118 |
| Positive reviews | **45.5% of reviews** | 7.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 35 months |
| Monetization | Free | Free |
| Size | 233 MB | 16 MB |
| Requires iOS | 16.6 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Reliant Energy Retail Holdings, LLC](https://appshunter.io/developer/446381523) | [RCN Telecom Services, LLC](https://appshunter.io/developer/610411417) |

## What reviewers say

### Reliant

[App page](https://appshunter.io/ios/app/reliant/id666921945)

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

**Highlights:** Track electricity, solar, and EV usage, Remote Nest thermostat control, Bill payment and management, Account alerts and notifications, Prepaid fund management, Account plan management, 24/7 customer support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data

**Reported bugs**

- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats

**Requested features**

- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes


### My Astound

[App page](https://appshunter.io/ios/app/my-astound/id6449750920)

Easily and securely manage your Astound services. Pay bills, check account balances, view past statements, and set up automatic payments. You can also track technician arrival times, manage phone call logs, and access voicemail.

**Highlights:** Pay Astound Bill, Check Tech Arrival Time, View Account Balance, View Bills (PDF), Enroll in AutoPay, Play Voicemail Messages

**In-app purchases:** none

**What reviewers like**

- 👍 Allows bill payment
- 👍 Can set up autopay
- 👍 Can enroll in text notifications

**What reviewers complain about**

- 🐛 App crashes on launch
- 🐛 Blank screen on login
- 🐛 No modem/router management
- 🐛 No service status or outage reporting
- 🐛 Inconsistent billing and price increases

**Reported bugs**

- App crashes on launch
- Blank screen on login
- Voicemail PIN error
- No list of incoming calls
- Website inaccessible via Safari

**Requested features**

- Add modem/router management features
- Include service status and outage reporting
- Provide VOIP features like call lists and voicemail access
- Allow downloading of statements
- Enable autofill for credit card payments


## Frequently asked questions

### Is Reliant free?

Reliant is free to download, with no in-app purchases.

### Is My Astound free?

My Astound is free to download, with no in-app purchases.

### Which has better reviews, Reliant or My Astound?

Reliant is rated higher. Reliant averages 4.9 out of 5 from 21K ratings, while My Astound averages 1.6 from 118 ratings.

### Do Reliant or My Astound have ads?

Neither Reliant nor My Astound shows ads.

### Which is updated more often, Reliant or My Astound?

Reliant ships an update every 4 weeks, and My Astound every 35 months. Most recently, Reliant was updated on November 4, 2026 and My Astound on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*