# Reliant vs Dallas 311

The clearest difference is rating: Reliant at 4.9 against Dallas 311's 2.0. Reliant also leads on review sentiment (45% vs 17%) and ratings volume (21K vs 123). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Reliant holds the better App Store score, 4.9 against 2.0. That said, the two scores are not equally well evidenced: Reliant has 21K ratings behind it against 123, so its average is the more settled of the two. Written reviews point the same way: 45% of Reliant's written reviews are positive against 17% of Dallas 311's.

Reliant ships an update every 4 weeks, Dallas 311 every 5 weeks. The most recent releases landed on November 13, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | Reliant | Dallas 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (21K ratings)](https://appshunter.io/ios/app/reliant/id666921945/reviews)** | [2.0 (123 ratings)](https://appshunter.io/ios/app/dallas-311/id692902088/reviews) |
| Number of ratings | **21K** | 123 |
| Positive reviews | **45.5% of reviews** | 17.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 233 MB | 56 MB |
| Requires iOS | 16.6 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Reliant Energy Retail Holdings, LLC](https://appshunter.io/developer/446381523) | [City of Dallas TX](https://appshunter.io/developer/692902251) |

## What reviewers say

### Reliant

[App page](https://appshunter.io/ios/app/reliant/id666921945)

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

**Highlights:** Track electricity, solar, and EV usage, Remote Nest thermostat control, Bill payment and management, Account alerts and notifications, Prepaid fund management, Account plan management, 24/7 customer support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data

**Reported bugs**

- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats

**Requested features**

- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes


### Dallas 311

[App page](https://appshunter.io/ios/app/dallas-311/id692902088)

Submit and track service requests for the City of Dallas. Easily report issues like potholes, trash collection, and code violations. Receive important alerts directly from the city.

**Highlights:** Submit service requests, Track request status, Report potholes, Report trash issues, Report illegal parking, Receive city alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Reliant free?

Reliant is free to download, with no in-app purchases.

### Is Dallas 311 free?

Dallas 311 is free to download, with no in-app purchases.

### Which has better reviews, Reliant or Dallas 311?

Reliant is rated higher. Reliant averages 4.9 out of 5 from 21K ratings, while Dallas 311 averages 2.0 from 123 ratings.

### Do Reliant or Dallas 311 have ads?

Neither Reliant nor Dallas 311 shows ads.

### Which is updated more often, Reliant or Dallas 311?

Reliant ships an update every 4 weeks, and Dallas 311 every 5 weeks. Most recently, Reliant was updated on November 13, 2026 and Dallas 311 on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*