# Reliant vs My Spectrum

The clearest difference is update cadence: My Spectrum at every 5 days against Reliant's every 5 weeks. My Spectrum also leads on ratings volume (3.5M vs 20K) and review sentiment (63% vs 45%). Reliant's advantage is monetization model (free vs free with in-app purchases). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.9 for Reliant against 4.8 for My Spectrum. That said, the two scores are not equally well evidenced: My Spectrum has 3.5M ratings behind it against 20K, so its average is the more settled of the two. Written reviews are what separate them: 45% of Reliant's written reviews are positive against 63% of My Spectrum's.

Reliant ships an update every 5 weeks, My Spectrum every 5 days. The most recent releases landed on October 20, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | Reliant | My Spectrum |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (20K ratings)](https://appshunter.io/ios/app/reliant/id666921945/reviews)** | [4.8 (3.5M ratings)](https://appshunter.io/ios/app/my-spectrum/id942608209/reviews) |
| Number of ratings | 20K | **3.5M** |
| Positive reviews | 45.5% of reviews | **62.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 5 days** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#14** |
| Size | 204 MB | 225 MB |
| Requires iOS | **16.6** | 16.7 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Reliant Energy Retail Holdings, LLC](https://appshunter.io/developer/446381523) | [Charter Communications](https://appshunter.io/developer/396670004) |

## What reviewers say

### Reliant

[App page](https://appshunter.io/ios/app/reliant/id666921945)

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

**Highlights:** Track electricity, solar, and EV usage, Remote Nest thermostat control, Bill payment and management, Account alerts and notifications, Prepaid fund management, Account plan management, 24/7 customer support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data

**Reported bugs**

- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats

**Requested features**

- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes


### My Spectrum

[App page](https://appshunter.io/ios/app/my-spectrum/id942608209)

**Currently charting:** #14 Top Free · Utilities (US App Store)

Manage all your services in one place. Pay bills, track data usage, troubleshoot internet, and explore TV options. Get notifications and support without appointments.

**Highlights:** Pay bills and enroll in Auto Pay, Manage mobile data usage and plans, Troubleshoot WiFi and internet connections, View TV channel lineups and streaming apps, Self-install equipment, Chat with customer service, Receive service notifications

**In-app purchases:** none

**What reviewers like**

- 🚀 Effortless sign-up and setup
- 🚀 Lightning-fast internet speeds
- 👍 Convenient mobile service with unlimited plan
- 👍 Reliable and consistent service
- 👍 Helpful and professional customer service

**What reviewers complain about**

- 🐛 App issues and glitches
- 🔒 Security concerns with account access
- 💰 Expensive pricing and hidden fees
- 🤔 Inconsistent and unreliable internet connection
- 👎 Poor customer service and billing issues

**Reported bugs**

- App authentication issues
- Inability to manage account and make payments through app
- Unexpected charges and billing problems

**Requested features**

- Improve app functionality and user experience
- Provide better security features like two-factor authentication
- Offer more transparent and flexible pricing options
- Enhance reliability and consistency of internet service
- Improve customer service and communication


## Frequently asked questions

### Is Reliant free?

Reliant is free to download, with no in-app purchases.

### Is My Spectrum free?

My Spectrum is free to download, with no in-app purchases.

### Which has better reviews, Reliant or My Spectrum?

Reliant is rated higher. Reliant averages 4.9 out of 5 from 20K ratings, while My Spectrum averages 4.8 from 3.5M ratings.

### Do Reliant or My Spectrum have ads?

Neither Reliant nor My Spectrum shows ads.

### Which is updated more often, Reliant or My Spectrum?

Reliant ships an update every 5 weeks, and My Spectrum every 5 days. Most recently, Reliant was updated on October 20, 2026 and My Spectrum on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*