# ServiceTitan Field Pro vs CxC Chat

The clearest difference is rating: CxC Chat at 5.0 against ServiceTitan Field Pro's 3.9. CxC Chat also leads on monetization model (free vs free with in-app purchases). ServiceTitan Field Pro's advantage is ratings volume (86 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CxC Chat holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: ServiceTitan Field Pro has 86 ratings behind it against 5, so its average is the more settled of the two.

ServiceTitan Field Pro ships an update every 4 days, CxC Chat weekly. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | ServiceTitan Field Pro | CxC Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (86 ratings)](https://appshunter.io/ios/app/servicetitan-field-pro/id6670176800/reviews) | **[5.0 (5 ratings)](https://appshunter.io/ios/app/cxc-chat/id6766955477/reviews)** |
| Number of ratings | **86** | 5 |
| Positive reviews | 50.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 days** | Weekly |
| Monetization | Free with in-app purchases | **Free** |
| Size | 116 MB | 79 MB |
| Requires iOS | 16.6 | **16.4** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Siro Technologies Inc](https://appshunter.io/developer/1546176489) | [CXCAI LLC](https://appshunter.io/developer/1720331354) |

## What reviewers say

### ServiceTitan Field Pro

[App page](https://appshunter.io/ios/app/servicetitan-field-pro/id6670176800)

Record in-person sales conversations on your iPhone, then automatically transcribe and analyze them. Coaches can provide specific feedback, and teams can share best practices to improve closing rates and accelerate onboarding.

**Highlights:** Record in-person conversations, Automatic transcription, Conversation bookmarking, In-line coaching feedback, Share conversation clips, Onboard new reps faster

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### CxC Chat

[App page](https://appshunter.io/ios/app/cxc-chat/id6766955477)

This platform streamlines communication for home service companies, integrating technicians, managers, and dispatch within job-specific conversations. It offers AI insights and customer call recordings directly in the workflow, eliminating scattered texts and lost context.

**Highlights:** Job-based conversations, AI insights, Customer call recordings, Technician, manager, dispatch integration, ServiceTitan integration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ServiceTitan Field Pro free?

ServiceTitan Field Pro is free to download, with no in-app purchases.

### Is CxC Chat free?

CxC Chat is free to download, with no in-app purchases.

### Which has better reviews, ServiceTitan Field Pro or CxC Chat?

CxC Chat is rated higher. ServiceTitan Field Pro averages 3.9 out of 5 from 86 ratings, while CxC Chat averages 5.0 from 5 ratings.

### Do ServiceTitan Field Pro or CxC Chat have ads?

Neither ServiceTitan Field Pro nor CxC Chat shows ads.

### Which is updated more often, ServiceTitan Field Pro or CxC Chat?

ServiceTitan Field Pro ships an update every 4 days, and CxC Chat weekly. Most recently, ServiceTitan Field Pro was updated on October 27, 2026 and CxC Chat on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*