# Towbook vs IAA Tow

The clearest difference is rating: IAA Tow at 4.6 against Towbook's 3.2. IAA Tow also leads on iOS requirement (13.0 vs 16.6). Towbook's advantage is review sentiment (37% vs 19%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IAA Tow holds the better App Store score, 4.6 against 3.2. Both are backed by a comparable volume of ratings — 425 and 1.1K respectively. Written reviews complicate that: 37% of Towbook's written reviews are positive against 19% of IAA Tow's, so the app with the better star average is not the one people write more warmly about.

Towbook ships an update every 2 weeks, IAA Tow fortnightly. Both last shipped on November 6, 2026.

## The numbers

| Metric | Towbook | IAA Tow |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (425 ratings)](https://appshunter.io/ios/app/towbook/id670258292/reviews) | **[4.6 (1.1K ratings)](https://appshunter.io/ios/app/iaa-tow/id992957183/reviews)** |
| Number of ratings | 425 | **1.1K** |
| Positive reviews | **37.2% of reviews** | 19.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Fortnightly |
| Monetization | Free | Free |
| Size | 171 MB | 147 MB |
| Requires iOS | 16.6 | **13.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Extric](https://appshunter.io/developer/670258295) | [Insurance Auto Auctions](https://appshunter.io/developer/468532537) |

## What reviewers say

### Towbook

[App page](https://appshunter.io/ios/app/towbook/id670258292)

Manage towing operations on the go with this mobile app. Dispatch drivers, track jobs, upload photos, and process payments directly from your device. It integrates with major motor clubs for seamless digital dispatching.

**Highlights:** Add and dispatch new calls, Receive job updates and push notifications, Upload photos and print receipts, Lookup VINs from plate numbers, Manage impounds, Digital dispatching from motor clubs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Awesome tool for the towing industry
- 💡 Centralized app makes dispatching calls smoother
- 👍 Friendly and helpful staff

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔇 Notification sounds too quiet
- 🔀 Inconsistent features between iOS and Android
- 🔄 Randomly signs out users
- 🤯 Confusing UI changes with latest update

**Reported bugs**

- Photos not saving or uploading correctly
- Notifications not working reliably
- App freezing and crashing on newer iOS devices
- Dispatches not reaching Android users
- Inconsistent behavior when switching between apps

**Requested features**

- Allow customization of notification sounds on iOS
- Implement dark mode option
- Add CarPlay and Android Auto support
- Improve photo upload reliability
- Provide more detailed call history and reporting


### IAA Tow

[App page](https://appshunter.io/ios/app/iaa-tow/id992957183)

This mobile dispatch solution helps tow operators receive vehicle dispatch notifications. Users can record inspection data directly from their mobile phones. It streamlines communication for tow-operator partners.

**Highlights:** Receive dispatch notifications, Record inspection data, Mobile inspection capabilities, Streamlined tow operator communication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great customer service
- 👍 Professional staff
- 👍 Makes job easier (eventually)

**What reviewers complain about**

- 🐛 App constantly crashes
- 🐛 App resets progress
- 🐛 App deletes photos
- 🐛 Login issues
- 🐛 Slow and buggy

**Reported bugs**

- App constantly crashes
- App resets every time
- App deletes photos after submitted
- Login issues
- App not working

**Requested features**

- Dark mode icon support
- More info needs to be filled in
- Vehicles automatically dropping in yard
- Fix payment entry for non-original amounts
- Pictures only, not inventory


## Frequently asked questions

### Is Towbook free?

Towbook is free to download, with no in-app purchases.

### Is IAA Tow free?

IAA Tow is free to download, with no in-app purchases.

### Which has better reviews, Towbook or IAA Tow?

IAA Tow is rated higher. Towbook averages 3.2 out of 5 from 425 ratings, while IAA Tow averages 4.6 from 1.1K ratings.

### Do Towbook or IAA Tow have ads?

Neither Towbook nor IAA Tow shows ads.

### Which is updated more often, Towbook or IAA Tow?

Towbook ships an update every 2 weeks, and IAA Tow fortnightly. Most recently, Towbook was updated on November 6, 2026 and IAA Tow on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*