# PGH311 vs Kyle 311

The clearest difference is rating: Kyle 311 at 5.0 against PGH311's 1.8. Kyle 311 also leads on iOS requirement (12.4 vs 15.1). PGH311's advantage is ratings volume (17 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kyle 311 holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: PGH311 has 17 ratings behind it against 3, so its average is the more settled of the two.

PGH311 ships an update every 5 months, Kyle 311 every 3 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | PGH311 | Kyle 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (17 ratings)](https://appshunter.io/ios/app/pgh311/id6733227175/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/kyle-311/id6742467028/reviews)** |
| Number of ratings | **17** | 3 |
| Positive reviews | 30.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 53 MB | 29 MB |
| Requires iOS | 15.1 | **12.4** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Pittsburgh](https://appshunter.io/developer/1405192495) | [City of Kyle](https://appshunter.io/developer/732854274) |

## What reviewers say

### PGH311

[App page](https://appshunter.io/ios/app/pgh311/id6733227175)

Report non-emergency issues and track their progress within the city. Connect with city services for a cleaner and safer community. Submit requests for services like pothole repair or missed trash pickup.

**Highlights:** Submit non-emergency service requests, Track request updates, View active service requests, Connect with city departments, Report potholes, trash, and debris

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Kyle 311

[App page](https://appshunter.io/ios/app/kyle-311/id6742467028)

This app connects residents to non-emergency city services. Report issues like potholes or illegal parking, upload photos, and track your requests from submission to completion. It simplifies city service access and helps improve the community.

**Highlights:** Report non-emergency community issues, Submit service requests 24/7, Upload photos for issue documentation, Track request progress, Direct connection to city staff, Access city service information

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is PGH311 free?

PGH311 is free to download, with no in-app purchases.

### Is Kyle 311 free?

Kyle 311 is free to download, with no in-app purchases.

### Which has better reviews, PGH311 or Kyle 311?

Kyle 311 is rated higher. PGH311 averages 1.8 out of 5 from 17 ratings, while Kyle 311 averages 5.0 from 3 ratings.

### Do PGH311 or Kyle 311 have ads?

Neither PGH311 nor Kyle 311 shows ads.

### Which is updated more often, PGH311 or Kyle 311?

PGH311 ships an update every 5 months, and Kyle 311 every 3 months. Most recently, PGH311 was updated on October 24, 2026 and Kyle 311 on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*