# PGH311 vs TrustLoop by QualGent

The clearest difference is review sentiment: TrustLoop by QualGent at 100% against PGH311's 31%. TrustLoop by QualGent also leads on rating (5.0 vs 1.8) and update cadence (weekly vs every 5 months). PGH311's advantage is ratings volume (16 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TrustLoop by QualGent holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: PGH311 has 16 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of PGH311's written reviews are positive against 100% of TrustLoop by QualGent's.

PGH311 ships an update every 5 months, TrustLoop by QualGent weekly. The most recent releases landed on October 15, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | PGH311 | TrustLoop by QualGent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (16 ratings)](https://appshunter.io/ios/app/pgh311/id6733227175/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/trustloop-by-qualgent/id6764871845/reviews)** |
| Number of ratings | **16** | 1 |
| Positive reviews | 30.8% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Weekly** |
| Monetization | Free | Free |
| Size | 53 MB | 72 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Pittsburgh](https://appshunter.io/developer/1405192495) | [QualGent](https://appshunter.io/developer/1895904826) |

## What reviewers say

### PGH311

[App page](https://appshunter.io/ios/app/pgh311/id6733227175)

Report non-emergency issues and track their progress within the city. Connect with city services for a cleaner and safer community. Submit requests for services like pothole repair or missed trash pickup.

**Highlights:** Submit non-emergency service requests, Track request updates, View active service requests, Connect with city departments, Report potholes, trash, and debris

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### TrustLoop by QualGent

[App page](https://appshunter.io/ios/app/trustloop-by-qualgent/id6764871845)

This app helps teams quickly capture and report bugs, preserving all necessary context. It streamlines the process from issue discovery to resolution, turning one-off bugs into reusable test cases.

**Highlights:** Capture bugs with full context, Streamline issue to fix workflow, Create reusable test cases from captures, Capture from any screen without interruption, Share captures with integrated tools, Integrates with QualGent workspace

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is PGH311 free?

PGH311 is free to download, with no in-app purchases.

### Is TrustLoop by QualGent free?

TrustLoop by QualGent is free to download, with no in-app purchases.

### Which has better reviews, PGH311 or TrustLoop by QualGent?

TrustLoop by QualGent is rated higher. PGH311 averages 1.8 out of 5 from 16 ratings, while TrustLoop by QualGent averages 5.0 from 1 ratings.

### Do PGH311 or TrustLoop by QualGent have ads?

Neither PGH311 nor TrustLoop by QualGent shows ads.

### Which is updated more often, PGH311 or TrustLoop by QualGent?

PGH311 ships an update every 5 months, and TrustLoop by QualGent weekly. Most recently, PGH311 was updated on October 15, 2026 and TrustLoop by QualGent on October 6, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*