# Support Ticket App vs IncidentCAD

The clearest difference is iOS requirement: Support Ticket App at 12.0 against IncidentCAD's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Support Ticket App ships an update fortnightly, IncidentCAD every 3 weeks. Both last shipped on October 18, 2026.

## The numbers

| Metric | Support Ticket App | IncidentCAD |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[5.0 (1 ratings)](https://appshunter.io/ios/app/incidentcad/id6759623348/reviews)** |
| Number of ratings | — | **1** |
| Positive reviews | — | 100.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | — | Free |
| Size | 40 MB | 35 MB |
| Requires iOS | **12.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Parsi Dairy Farm](https://appshunter.io/developer/1539907560) | [Gazelle Industries, LLC](https://appshunter.io/developer/1879859577) |

## What reviewers say

### Support Ticket App

[App page](https://appshunter.io/ios/app/support-ticket-app/id6739124616)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### IncidentCAD

[App page](https://appshunter.io/ios/app/incidentcad/id6759623348)

Provides real-time Computer-Aided Dispatch (CAD) data for first responders. Get critical incident information, alerts, and updates directly on your mobile device, ensuring you're always informed during emergencies.

**Highlights:** Real-time CAD data access, Instant incident alerts, Supports fire, EMS, and law enforcement, Field-ready, glanceable design, Multi-agency response coordination, Breakthrough Do Not Disturb/Silent mode alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Support Ticket App free?

Support Ticket App is free to download, with no in-app purchases.

### Is IncidentCAD free?

IncidentCAD is free to download, with no in-app purchases.

### Do Support Ticket App or IncidentCAD have ads?

Neither Support Ticket App nor IncidentCAD shows ads.

### Which is updated more often, Support Ticket App or IncidentCAD?

Support Ticket App ships an update fortnightly, and IncidentCAD every 3 weeks. Most recently, Support Ticket App was updated on October 18, 2026 and IncidentCAD on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*