# GoPass vs Citibus Access

The clearest difference is rating: GoPass at 4.8 against Citibus Access's 3.3. GoPass also leads on ratings volume (90K vs 35) and review sentiment (48% vs 33%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

GoPass holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: GoPass has 90K ratings behind it against 35, so its average is the more settled of the two. Written reviews point the same way: 48% of GoPass's written reviews are positive against 33% of Citibus Access's.

GoPass ships an update every 3 months, Citibus Access every 6 weeks. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | GoPass | Citibus Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (90K ratings)](https://appshunter.io/ios/app/gopass/id673970506/reviews)** | [3.3 (35 ratings)](https://appshunter.io/ios/app/citibus-access/id1512014555/reviews) |
| Number of ratings | **90K** | 35 |
| Positive reviews | **48.3% of reviews** | 33.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 122 MB | 56 MB |
| Requires iOS | 16.6 | **15.1** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [DART/The T/DCTA](https://appshunter.io/developer/673970589) | [Spare Labs Inc.](https://appshunter.io/developer/1073027185) |

## What reviewers say

### GoPass

[App page](https://appshunter.io/ios/app/gopass/id673970506)

This app simplifies public transit by allowing users to purchase and store mobile tickets for multiple transit agencies. It offers real-time trip planning, navigation, and a digital wallet for convenient payments.

**Highlights:** Mobile ticketing, Real-time trip planning, Digital GoPass Wallet, Cash to mobile option, Save favorite routes

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient ticket purchasing
- 👍 User-friendly app
- 🚀 Seamless trip planning
- 🚀 Reliable service
- 👍 Great customer service

**What reviewers complain about**

- 🐛 Inconsistent ride times
- 🐛 Unreliable route information
- 🐛 Buggy app performance
- 🔋 High battery consumption
- 💰 Expensive fares

**Reported bugs**

- Login/registration issues
- Disappearing user profiles
- Inaccurate route planning
- Unreliable fare activation

**Requested features**

- Live bus/train tracking
- Ability to save favorite routes
- Integration with Apple Wallet
- Notifications for delays or service changes
- Printable ticket receipts


### Citibus Access

[App page](https://appshunter.io/ios/app/citibus-access/id1512014555)

This public transit service provides paratransit transportation for individuals with disabilities or health conditions that prevent them from using regular buses. It offers wheelchair-accessible van service to transport eligible riders from their origin to their destination, meeting ADA requirements.

**Highlights:** Paratransit transportation, Wheelchair-accessible vans, Origin to destination service, ADA compliant, Eligibility based on ADA criteria

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is GoPass free?

GoPass is free to download, with no in-app purchases.

### Is Citibus Access free?

Citibus Access is free to download, with no in-app purchases.

### Which has better reviews, GoPass or Citibus Access?

GoPass is rated higher. GoPass averages 4.8 out of 5 from 90K ratings, while Citibus Access averages 3.3 from 35 ratings.

### Do GoPass or Citibus Access have ads?

Neither GoPass nor Citibus Access shows ads.

### Which is updated more often, GoPass or Citibus Access?

GoPass ships an update every 3 months, and Citibus Access every 6 weeks. Most recently, GoPass was updated on October 27, 2026 and Citibus Access on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*