# Customerly vs Featurebase Mobile

The clearest difference is ratings volume: Featurebase Mobile at 3 against Customerly's 1. On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for Customerly against 5.0 for Featurebase Mobile. Both are backed by a comparable volume of ratings — 1 and 3 respectively.

Customerly ships an update every 2 weeks, Featurebase Mobile fortnightly. Both last shipped on October 22, 2026.

## The numbers

| Metric | Customerly | Featurebase Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (1 ratings)](https://appshunter.io/ios/app/customerly-ai-chat-and-support/id6740271424/reviews) | [5.0 (3 ratings)](https://appshunter.io/ios/app/featurebase-mobile/id6749693286/reviews) |
| Number of ratings | 1 | **3** |
| Positive reviews | — | 100.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Fortnightly |
| Monetization | Free | Free |
| Size | 54 MB | 11 MB |
| Requires iOS | **16.4** | 17.0 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Customerly](https://appshunter.io/developer/1299925658) | [Featurebase](https://appshunter.io/developer/1831760431) |

## What reviewers say

### Customerly

[App page](https://appshunter.io/ios/app/customerly-ai-chat-and-support/id6740271424)

This app offers AI-powered customer support tools for teams on the go. It streamlines communication, enables collaboration, and provides faster resolutions with features like AI replies, conversation summaries, and real-time notifications.

**Highlights:** AI-powered replies and summaries, Manage multiple inboxes, Real-time collaboration with notes, Instant message translation, Advanced search and filters, Customer insights and profiles

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Featurebase Mobile

[App page](https://appshunter.io/ios/app/featurebase-mobile/id6749693286)

Stay connected with your customers on the go with this mobile tool. Receive instant notifications for new messages, manage existing conversations, and initiate new ones. Leverage AI and macros to respond efficiently, all from your mobile device.

**Highlights:** Instant notifications for new chats, Continue or start conversations, Search and filter chats, AI-powered responses, Macro support for quick replies

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Customerly free?

Customerly is free to download, with no in-app purchases.

### Is Featurebase Mobile free?

Featurebase Mobile is free to download, with no in-app purchases.

### Which has better reviews, Customerly or Featurebase Mobile?

Customerly and Featurebase Mobile are both rated 5.0 out of 5 on the App Store, from 1 and 3 ratings respectively.

### Do Customerly or Featurebase Mobile have ads?

Neither Customerly nor Featurebase Mobile shows ads.

### Which is updated more often, Customerly or Featurebase Mobile?

Customerly ships an update every 2 weeks, and Featurebase Mobile fortnightly. Most recently, Customerly was updated on October 22, 2026 and Featurebase Mobile on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*