# Member App vs MySparklight

The clearest difference is rating: Member App at 3.3 against MySparklight's 2.0. Member App also leads on review sentiment (17% vs 6%). MySparklight's advantage is update cadence (fortnightly vs every 5 months) and ratings volume (226 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Member App holds the better App Store score, 3.3 against 2.0. That said, the two scores are not equally well evidenced: MySparklight has 226 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 17% of Member App's written reviews are positive against 6% of MySparklight's.

Member App ships an update every 5 months, MySparklight fortnightly. The most recent releases landed on October 21, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Member App | MySparklight |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.3 (12 ratings)](https://appshunter.io/ios/app/member-app/id674400298/reviews)** | [2.0 (226 ratings)](https://appshunter.io/ios/app/mysparklight/id6469003880/reviews) |
| Number of ratings | 12 | **226** |
| Positive reviews | **16.7% of reviews** | 6.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 65 MB | 38 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Bowie-Cass Electric Coop, Inc.](https://appshunter.io/developer/674400301) | [CableOne](https://appshunter.io/developer/1326018030) |

## What reviewers say

### Member App

[App page](https://appshunter.io/ios/app/member-app/id674400298)

Manage your account details, view bills and balances, make payments, and find payment locations. Schedule alerts, receive notifications, and report outages on the go. Access nearly all online portal features instantly from your mobile device.

**Highlights:** Account management, View bills and balances, Make payments, Find payment locations, Schedule alerts, Report outages, Push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### MySparklight

[App page](https://appshunter.io/ios/app/mysparklight/id6469003880)

Manage your internet services easily. Update your profile, view plan details, and pay bills. Optimize network performance with tools like speed tests and troubleshooting.

**Highlights:** Service management, Profile updates, Bill payment, Network performance optimization, Speed tests, Troubleshooting tools, Customer support access

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ✅ Basic bill payment functionality works
- 📊 Ability to view billing history
- 📱 App availability for account management
- 🌐 WiFi speed visibility (when working)
- 🔔 Outage notification capability

**What reviewers complain about**

- 🐛 Frequent login failures and authentication issues
- ❌ Missing critical features after recent update
- ⚠️ Remote modem reset functionality removed
- 🔧 Service status/monitoring feature unavailable
- 🐢 Severe app lag and freezing

**Reported bugs**

- Login button unresponsive or frozen
- Username provided but rejected during login
- Terms and conditions acceptance button non-functional
- Payment method screen only appears when disconnected from WiFi
- Add payment button changes color but does nothing

**Requested features**

- WiFi device management - see connected devices
- Data usage monitoring and tracking
- Service status and diagnostic information
- Remote modem/router reset capability
- Ability to view service plan details


## Frequently asked questions

### Is Member App free?

Member App is free to download, with no in-app purchases.

### Is MySparklight free?

MySparklight is free to download, with no in-app purchases.

### Which has better reviews, Member App or MySparklight?

Member App is rated higher. Member App averages 3.3 out of 5 from 12 ratings, while MySparklight averages 2.0 from 226 ratings.

### Do Member App or MySparklight have ads?

Neither Member App nor MySparklight shows ads.

### Which is updated more often, Member App or MySparklight?

Member App ships an update every 5 months, and MySparklight fortnightly. Most recently, Member App was updated on October 21, 2026 and MySparklight on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*