# SmartFM Helpdesk vs Helium AI

The clearest difference is update cadence: Helium AI at every 6 days against SmartFM Helpdesk's every 2 weeks. SmartFM Helpdesk's advantage is iOS requirement (12.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SmartFM Helpdesk ships an update every 2 weeks, Helium AI every 6 days. The most recent releases landed on October 25, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | SmartFM Helpdesk | Helium AI |
| --- | --- | --- |
| Price | Free | Free |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 weeks | **Every 6 days** |
| Size | 23 MB | 37 MB |
| Requires iOS | **12.0** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [Nanosoft Engineers India Private Limited](https://appshunter.io/developer/1193545309) | [Neural Arc Inc](https://appshunter.io/developer/1845782405) |

## What reviewers say

### SmartFM Helpdesk

[App page](https://appshunter.io/ios/app/smartfm-helpdesk/id6748718330)

**Features:** macOS Compatibility

**In-app purchases:** none


### Helium AI

[App page](https://appshunter.io/ios/app/helium-ai/id6759967773)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is SmartFM Helpdesk free?

SmartFM Helpdesk is free to download, with no in-app purchases.

### Is Helium AI free?

Helium AI is free to download, with no in-app purchases.

### Do SmartFM Helpdesk or Helium AI have ads?

Neither SmartFM Helpdesk nor Helium AI shows ads.

### Which is updated more often, SmartFM Helpdesk or Helium AI?

SmartFM Helpdesk ships an update every 2 weeks, and Helium AI every 6 days. Most recently, SmartFM Helpdesk was updated on October 25, 2026 and Helium AI on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*